- General Dynamics Information Technology (Fairfax, VA)
- …to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and resolve reported ... the user or system issue and coordination of additional Tier III resources such as development, database, and network...government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as… more
- M. C. Dean (Springfield, VA)
- …lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time application and… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist III - Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... * **The Opportunity:** Join our team as a CSOC Tier 3 Engineer and play a critical role in...malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate discrepancies and… more
- Adapt Forward (Pearl City, HI)
- Cyber Security Analyst I, Defensive Cyber Operations Watch Analyst Tier I Pearl City, HI Secret required to start, TS SCI required As a Tier 1 Defensive Cyber ... tools and SOPs + Validate security events and escalate potential incidents to Tier 2 analysts per CJCSM 6510.01B guidelines + Enter incident data into designated… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I ... and maintenance. This is the first level of technical customer support. The Tier I Engineer has a broad understanding of the hardware, software and infrastructure… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the Tier 1 ... Help resolve what you can within a 15-minute period or pass onto a higher- tier team at the Service Desk. + Respond to customer questions and troubleshooting… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile, perform analysis and… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In ... ensuring alignment with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows, and collaboration… more
- CACI International (Sterling, VA)
- CAN/LAN Network Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT networks.… more
- TekSynap (Arlington, VA)
- …the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, and ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control… more