- Leidos (Washington, DC)
- …technical problems for end users. + Addresses customer escalations and works closely with Tier II, Tier III, application owners and others for quick customer ... resolution. Understands Service Level Agreements/Service Level Objectives (SLAs/SLOs) and the Tier 1 role in support of meeting SLOs. + Performs day-to-day Service… more
- Percepta (Mahwah, NJ)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Tier 1 Volvo Frontline Support Representative** in **Mahwah, NJ** , you'll be a ... part of a unique culture. **What You'll Be Doing** The Volvo Tier 1 Frontline Support Representative provides world-class, exceptional customer service by… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services ... * Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS Server Print Servers… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end ... users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer questions or resolve computer problems for clients in person, via telephone or email. Provide assistance… more
- US Marine Corps (Twentynine Palms, CA)
- …Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications MINIMUM QUALIFICATIONS TIER II and III: A Master's or Doctoral-level degree from a ... Must provide a photocopy of licensure with their application. Tier II must have engaged in 2 years, that...at least 2,000 hours, full-time, post-masters supervised clinical experience. Tier III must have engaged in at least two… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. +… more
- TEKsystems (North Charleston, SC)
- Description DCO Watch Analyst Tier I Secret required to start, TS SCI required As a Tier 1 Defensive Cyber Operations (DCO) Watch Analyst you will be responsible ... tools and SOPs + Validate security events and escalate potential incidents to Tier 2 analysts per CJCSM 6510.01B guidelines + Enter incident data into designated… more
- General Dynamics Information Technology (Fairfax, VA)
- …to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and resolve reported ... the user or system issue and coordination of additional Tier III resources such as development, database, and network...government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as… more
- M. C. Dean (Springfield, VA)
- …lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time application and… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist III - Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... * **The Opportunity:** Join our team as a CSOC Tier 3 Engineer and play a critical role in...malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate discrepancies and… more