- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- SAIC (Washington, DC)
- …objectives while delivering mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the ... with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2...+ Experience supporting the Intelligence Community (IC) + Excellent customer service and interpersonal skills - strong… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as...At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of… more
- NuAxis Innovations (Washington, DC)
- ** Tier 1 - IT Service Desk Representative** Location **Washington, DC** \# of openings **10** Salary Range (Min-Max) **00** **We are a federal IT company on ... NOW! We are currently seeking a talented and motivated ** Tier 1 - IT Service ...frontline support for IT-related incidents and requests, delivering exceptional customer service across multiple communication channels. This… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer 's network infrastructure and provide ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...and ability to multi-task in a fast-paced environment + Customer service mindset and professional demeanor +… more
- COMSO, Inc (Fort Meade, MD)
- …Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, email, ... - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a... support. + Work with a small team providing service availability monitoring and help desk support for internet-like… more
- IBM (University Park, PA)
- …your unique skills and experience. **Your role and responsibilities** IBM is seeking a customer -focused and technically skilled Tier 1 Help Desk Analyst to ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams...expertise** * 1 + year of experience in customer service or help desk role *… more
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