- BAE Systems (PR)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- CoreSite (Denver, CO)
- …and knowledge base content to ensure consistent, accurate, and efficient issue resolutions for Tier 1 support and end users. + Review recurring incidents ... as the primary escalation point for Tier 1 issues before elevating to higher support ...tools experience. + Knowledgeable in Active Directory administration, remote desktop support , and multi-factor authentication platforms. +… more
- Nightwing (Sterling, VA)
- …and network equipment** across user workspaces and network/DEMARC rooms + Perform Tier 1 **system administration** for enterprise networks, connectivity, and ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Nightwing (Sterling, VA)
- …and network equipment** across user workspaces and network/DEMARC rooms. + Perform Tier 1 **system administration** for enterprise networks, connectivity, and ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Leidos (Laurel, MD)
- … for** Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... (MCSA-DT) Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional… more
- Robert Half Technology (Reno, NV)
- …This role is the primary onsite IT presence in Reno, functioning as the lead for Tier 1 support activities. While this position has no direct reports, it ... + Windows environment with Active Directory + Mac OS support + Remote Desktop tools and helpdesk...enterprise environments. + Ability to work independently and guide Tier 1 support operations without… more
- CACI International (Sterling, VA)
- …tracking, and monitoring the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC, server, or mainframe applications ... of Homeland Security (DHS). As a member of the ITI2. 1 Team, you will support the men...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier… more
- TekSynap (Washington, DC)
- … support to all incident escalation tickets that are unable to be resolved by Tier 1 personnel. + Responsible for daily operations and health of the DFC ... QUALIFICATIONS** + Master's degree in a relevant field + 1 year of experience or a Bachelor's degree and...Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client/customer support , incident management, and… more
- TEKsystems (New Haven, CT)
- …use of their desktop equipment by instructions and informational interactions. Provide Tier I and Tier II support for University applications, including ... as a Mid Level Service Desk Analyst (strictly phone support ). Must have prior phone support /call center...and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves… more
- Northrop Grumman (Elkridge, MD)
- …work on-site._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier… more