- Warner Bros. Discovery (Atlanta, GA)
- …to ensure efficient data storage and retrieval. + Create knowledge articles in ServiceNow for Tier 1 reference. + Execute project tasks under the direction of a ... service management system(s). The Senior BIT Live Production Engineer will provide senior level tier 2 support for media creation stations as part of WBD News,… more
- Marriott (Bethesda, MD)
- …Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support , initial contact and basic troubleshooting, ... Records work. The primary objectives of this position are 1 ) hardware and software technical support to...and tier 2 level support , and more complex troubleshooting in partnership with the… more
- Enhanced Protection Services (New York, NY)
- … issues to next support tier , as written in support documentation(s) + Troubleshoot desktop and internal/production server technical issues using ... + High school diploma or equivalent + Minimum of one ( 1 ) year of professional desktop support experience in an Information Technology environment +… more
- General Dynamics Information Technology (Sacramento, CA)
- …install, repair, maintain hardware and software while building relationships with our customers. ** Tier 2 Operations & Maintenance (O&M) Hardware Support Roles & ... + 1 + years of related experience + Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation,… more
- General Dynamics Information Technology (Aurora, CO)
- …install, repair, maintain hardware and software while building relationships with our customers. ** Tier 2 Operations & Maintenance (O&M) Hardware Support Roles & ... **Certifications:** CompTIA - Security+ CE - CompTIA - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job… more
- Serco (Redstone Arsenal, AL)
- …product) by creating / modifying Visual Basic for Application (VBA) scripts within the desktop database to support mission requirements. + Assess data sources to ... improve processes, and utilize the latest technologies to deliver top- tier products and services to our customers. The positions...this contract are located both CONUS and OCONUS in support of the Army Sustainment Command (ASC). This is… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. This ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via...**Education and Experience:** **Required:** + Associate's degree (AS/AA) with 1 year of experienceOR + Minimum 3 years of… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more...in a Windows 10 environment. + Prior experience supporting desktop engineering applications such as Matlab, Mathcad, Solidworks, Ansys,… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff); + Install, ... to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, troubleshoot,… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... and experience supporting, troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support , mobile device support , email support… more