- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... etc.) + Understanding of basic network concepts + Understanding of application, desktop , and server virtualization + Understanding of Desktop Deployment /… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... of Homeland Security (DHS). As a member of the ITI2. 1 Team, you will support the men...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier 1 ) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role ... Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support ,...communication services. + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- …Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- NuAxis Innovations (Washington, DC)
- …Management:_** Provide configuration and troubleshooting assistance using supplied remote desktop management tools such as GoToAssist. **_Application Support :_** ... ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support ... Provides ongoing technical support and maintenance of production and development systems...particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …installation, repair, and preventative maintenance of laptops, desktops, and Zero Clients. Provides technical support and troubleshooting to Tier 1 & 2 ... Yes **Job Description:** Transform technology into opportunity as a Desktop Support Supervisor with ARMA (GDIT). A...technology; maintain cooperative working relationships. + Interact with other Tier 1 , 2, and/or 3 teams or… more
- Insight Global (Baton Rouge, LA)
- …requests, assisting employees both onsite and remotely. You'll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience ... Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and...our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when… more