- BAE Systems (Herndon, VA)
- …in a small team environment with great people? We are looking for a Tier 1 System Administrator with a robust Windows 10/11 troubleshooting background supporting ... support position will be responsible for the following activities: + Support and troubleshoot issues involving desktop applications including the Microsoft… more
- Leidos (Odenton, MD)
- …for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD. This individual will help ascertain ... the nature of the support request, resolve issues where possible, and escalate to...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... via multiple contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests… more
- Insight Global (Davidson, NC)
- …of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support services required. Solid understanding of ... internal resources. Must have excellent customer service skills related to providing desktop support . Strong verbal and written communication and documentation… more
- Two95 International Inc. (Wayne, PA)
- …Help Desk system for work intake from problem tickets to service requests + Providing Tier 1 -3 hardware support on Apple, HP, Lenovo, Microsoft laptop ... systems + Providing Tier 1 -3 software end user ...and server administration. + 3+ years providing executive/C-SUITE personalized desktop support . + 1 + years… more
- Trinity Health (Albany, NY)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... , laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- Dialysis Clinic, Inc. (Nashville, TN)
- …background + A+ or Comp TIA A+ certified or Microsoft Certified Desktop Support Tech (MCDST) **Interpersonal skills/expectations include:** + Communicating and ... technician will also have regular opportunities to work with Tier 3 support teams on implementation of... Support in the following areas: + Hardware support : + Laptop/ desktop + Printers + Fax/scanners… more
- Center For Health Information And Analysis (Boston, MA)
- …analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support , will be a mission critical resource on the CHIA team. ... our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the...other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any… more
- M. C. Dean (District Of Columbia, DC)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and ... and cybersecurity industries. Responsibilities **Position Summary** The Systems Administrator 1 is responsible for the day-to-day management, maintenance, and … more
- Wayne State University (Detroit, MI)
- …needs; write and modify existing programs for input and retrieval of data; Provide first- tier support for assigned area by responding to questions regarding ... This requires a basic knowledge of common technologies (eg desktop applications and software) and specialized knowledge of specific...applications for their customers. They are able to provide first- tier support and training for their assigned… more