- M. C. Dean (Vienna, VA)
- …+ Help Desk Support Functions with a Combination of Phone and Desktop Support is required. + Experience administering LENEL systems is desired. + ... end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track resolution… more
- Unilever (El Segundo, CA)
- …point of contact for all IT-related issues. This entry-level role focuses on Tier 1 support , user onboarding/offboarding execution, and basic troubleshooting ... to:** **Technical Support & Troubleshooting** + Provide Tier 1 technical support via...A+ or currently studying for certification + Google IT Support Professional Certificate + Microsoft Certified: Modern Desktop… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, ... diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth...contracts of similar scope, type, and complexity.** + **Level 1 ** - 5 years of experience with DOD 8570… more
- M. C. Dean (Annapolis Junction, MD)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up,… more
- M. C. Dean (San Jose, CA)
- …Physical Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main ... management of Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly (Service Desk Support ...center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a ... Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of computing and/or...requests. + Assist with the configuration of VDI (Virtual Desktop Infrastructure) clients in the IT Center and IT… more
- Skookum Contract Services (Silverdale, PA)
- …Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the ... and experience can be considered. + Working knowledge of desktop and laptop computers, mobile devices, operating systems, software...to make a positive impact every day. We currently support over 1 ,700 employees across 13 states… more
- OSI Digital (Irvine, CA)
- …incident response, and disaster recovery planning. + Provide mentorship and guidance to Tier 1 and Tier 2 support teams. Required Qualifications + 7 + ... Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation...workstation environment, with a focus on AVD (Azure Virtual Desktop ), SCCM, Intune, GPO, and Azure infrastructure. The ideal… more
- Red Cat Holdings (Valdosta, GA)
- …management and Red Cat IT Director to plan and manage deployment of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support ... and ensure system compliance with internal configuration standards Infrastructure Support + Desktop , server, and network device...experience + Demonstrated ability to handle Tier 1 and Tier 2 support … more
- New York Times (New York, NY)
- …on making journalism so good that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support services ... week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout...+ 3+ years of experience in an IT technical support role + 1 + years of experience… more