- IBM (Frederick, MD)
- …at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS,… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of Windows OS,… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- SAIC (Washington, DC)
- …and objectives while delivering mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the ... award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end-user support. * Anticipated split between the helpdesk lead role and providing… more
- CACI International (Reston, VA)
- … 2 in-depth troubleshooting and system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help ... Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type:… more
- Insight Global (Edina, MN)
- Job Description A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part of ... shift. There will be a training period ranging from 1 -2 months where all candidates will work 8-5 EST,...Qualifications: * Experience working with ticketing systems. At least 1 year in a fully remote environment * Personable,… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Morrisville, NC)
- …grow a rewarding career. At GDIT, people are our differentiators. As a **Threat Management Specialist ( Tier 1 )** , you will help ensure today is safe and ... your opportunity to make a personal impact as a **Threat Management Specialist ( Tier 1 )** supporting the United States Postal Service. GDIT is your place to make… more
- CACI International (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more