- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in… more
- M. C. Dean (District Of Columbia, DC)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation ... as needed + Communicate with customers, manufacturers, vendors, and technical specialists + Train system users and other system support personnel as needed + Analyze and modify preventive maintenance checklists for system changes + Troubleshoot system… more
- ManTech (Fort Meade, MD)
- …system infrastructure and processes related to client/server/storage/network devices and mobile devices. + Perform Tier 1 ( Help Desk) and Tier 2 ... (Escalation) support: problem identification, diagnosis, and resolution. + Optimize system operations and resource utilization; perform capacity analysis and system planning. + Configure and manage Linux and Windows operating systems; install, load, and… more
- Lockheed Martin (Fort Meade, MD)
- …along with implementing operating systems enhancements to improve reliability and performance * Provide Tier 1 \( Help Desk\) and Tier 2 \(Escalation\) ... problem identification, diagnosis and resolution of problems * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the… more
- CACI International (Annapolis Junction, MD)
- …+ Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification, diagnosis ... and resolution of problems + Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide support for the escalation and communication of… more
- Lentech, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. . Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems. . Provides support for the escalation and communication of status to agency management and internal customers. . Provides support for the dispatch system and hardware problems and remains involved… more
- CACI International (Shaw AFB, SC)
- …centers to apply your expertise in other disciplines. **Responsibilities:** 1 . Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed ... of Travel: Continental US * * * **The Opportunity:** 1 . CACI has an exciting and immediate opportunity for...Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base… more
- Amentum (Hanover, MD)
- …Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk) problem identification, diagnosis, and resolution of ... Are you interested in using your skills to help shape the Cyber, Security, & Intel space?...This candidate will have the opportunity to work and help maintain a development environment a large customer division.… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk) problem identification, diagnosis and ... resolution of problems. + Manage the daily operation and configuration activities of AV/MM systems. + Provide assistance to users in accessing and using AV/MM systems. + Design a wide variety of AV/MM solutions including multi-level security VTC/PC systems,… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling… more
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