• Tier 1 Help Desk

    IBM (Frederick, MD)
    …week at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
    IBM (08/15/25)
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  • Tier 1 Help Desk

    IBM (Rocket Center, WV)
    **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
    IBM (08/13/25)
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  • Tier 1 , IT Help Desk

    Centre Technologies (Dallas, TX)
    …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
    Centre Technologies (08/20/25)
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  • Tier 1 & 2 Help Desk

    SAIC (Washington, DC)
    …on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository ... an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited… more
    SAIC (08/07/25)
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  • Help Desk Tier 2 Specialist,…

    CACI International (Reston, VA)
    …in-depth troubleshooting and system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help ... Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type:… more
    CACI International (08/08/25)
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  • NCIS Help Desk Analyst Tier

    General Dynamics Information Technology (Quantico, VA)
    …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
    General Dynamics Information Technology (08/15/25)
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  • Tier 1 Help Desk

    Insight Global (Edina, MN)
    Job Description A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part ... shift. There will be a training period ranging from 1 -2 months where all candidates will work 8-5 EST,...Qualifications: * Experience working with ticketing systems. At least 1 year in a fully remote environment * Personable,… more
    Insight Global (08/29/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support. * Anticipated split between the helpdesk lead role and… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Project Manager - Technical Support Services/…

    St. George Tanaq Corporation (Washington, DC)
    …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA)...a **Project Manager** to oversee the full lifecycle of Tier 1 -3 Technology Support Services for our… more
    St. George Tanaq Corporation (08/20/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
    Black Bear Technology Solutions, LLC (08/23/25)
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