- IBM (Frederick, MD)
- …week at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- SAIC (Washington, DC)
- …on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository ... an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited… more
- CACI International (Reston, VA)
- …in-depth troubleshooting and system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help ... Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type:… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
- Insight Global (Edina, MN)
- Job Description A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part ... shift. There will be a training period ranging from 1 -2 months where all candidates will work 8-5 EST,...Qualifications: * Experience working with ticketing systems. At least 1 year in a fully remote environment * Personable,… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support. * Anticipated split between the helpdesk lead role and… more
- St. George Tanaq Corporation (Washington, DC)
- …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA)...a **Project Manager** to oversee the full lifecycle of Tier 1 -3 Technology Support Services for our… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more