- Leidos (Reston, VA)
- … Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. * Experience with CMD/Terminal/PowerShell * Experience with RHEL ... 10PM-10:30AM Saturday: 10PM-10:30AM Monday: 2PM-10:30PM Tuesday: 2PM-10:30PM Primary Responsibilities 1 ) Performs the integration of new COTS/GOTS systems (network… more
- Red Cat Holdings (Valdosta, GA)
- …to plan and manage deployment of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network ... across Windows, macOS, and Linux systems + Respond to helpdesk tickets in a timely manner, document resolutions, and...8 years relevant experience + Demonstrated ability to handle Tier 1 and Tier 2… more
- State of Massachusetts (Boston, MA)
- …needs of the Agency. *_Preferred Knowledge, Skills, and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of ... units. Specifically, this position is responsible for providing the first- tier end user support for the Salesforce-based eLIPSE and...The primary work location for this role will be* 1 Federal St, Boston, 02110.*The work schedule for this… more
- Robert Half Technology (Munster, IN)
- …user support calls daily, ensuring timely and effective assistance. * Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 ... insights into common user challenges. Requirements * Minimum of 1 -2 years of experience in IT Helpdesk ...of 1 -2 years of experience in IT Helpdesk or technical support roles. * Proficiency in Active… more
- ManTech (Nellis Air Force Base, NV)
- …reported issues, including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of support required, and ... escalate/distribute calls to appropriate tiers (eg, Tier 2, Tier 3). + Troubleshooting: Provide...of hardware and software. **Basic Qualifications:** + Minimum of 1 year direct/related experience + High School Diploma +… more
- Prime Healthcare (Des Plaines, IL)
- …members to join our corporate team! #LI-KT1 Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier one IT support ... issues that may affect the Information Services department. Qualifications Required qualifications: 1 . Work experience in help desk activities using a help desk… more
- Prime Healthcare (Des Plaines, IL)
- …members to join our corporate team! Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier two telephone support ... may affect the Information Services department. Qualifications Required qualifications: 1 . Knowledge of EMR system fundamentals2. Understanding of network concepts… more
- CBRE (Philadelphia, PA)
- …facility management solutions. We self-perform core services while collaborating with top- tier soft service providers to offer customized facility and project ... CMMS, ensuring accurate job status and data integrity. *Monitor Helpdesk activity, log service requests, and coordinate timely resolution...request via email at ###@cbre.com or via telephone at + 1 866 225 3099 (US) and + 1 … more
- State of Montana (Helena, MT)
- …range of services from providing front line technical assistance to escalated upper tier issues for IT related systems and tools for the Department of Livestock. ... needed customer services. This position does however, qualify for 1 -2 days of telework upon supervisor approval and after...experience working on a help desk or in a helpdesk support role * Other combinations of education and… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …email, and ITSM + Applying troubleshooting, issue isolation & diagnostic techniques beyond Tier 1 scope to identify technical problems, investigate causes, and ... Required:** None **Job Family:** Technical Support Services **Skills:** Technical Helpdesk ,Technical Issues,Troubleshooting **Experience:** 7 + years of related experience… more