- Prime Healthcare (Des Plaines, IL)
- …members to join our corporate team! Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier two telephone support ... may affect the Information Services department. Qualifications Required qualifications: 1 . Knowledge of EMR system fundamentals2. Understanding of network concepts… more
- CBRE (Philadelphia, PA)
- …facility management solutions. We self-perform core services while collaborating with top- tier soft service providers to offer customized facility and project ... CMMS, ensuring accurate job status and data integrity. *Monitor Helpdesk activity, log service requests, and coordinate timely resolution...request via email at ###@cbre.com or via telephone at + 1 866 225 3099 (US) and + 1 … more
- Insight Global (Tampa, FL)
- …doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working ... and Requirements - 2+ years of experience within a helpdesk environment - Good understanding of network troubleshooting to...customer service skills - must be comfortable working Shift 1 : -Friday and Monday 11pm-7am and Saturday &… more
- State of Montana (Helena, MT)
- …range of services from providing front line technical assistance to escalated upper tier issues for IT related systems and tools for the Department of Livestock. ... needed customer services. This position does however, qualify for 1 -2 days of telework upon supervisor approval and after...experience working on a help desk or in a helpdesk support role * Other combinations of education and… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …email, and ITSM + Applying troubleshooting, issue isolation & diagnostic techniques beyond Tier 1 scope to identify technical problems, investigate causes, and ... Required:** None **Job Family:** Technical Support Services **Skills:** Technical Helpdesk ,Technical Issues,Troubleshooting **Experience:** 7 + years of related experience… more
- Insight Global (Pittsfield, MA)
- …companies with a combined staff of 83, focusing primarily on a Tier 1 group of entry-level techs and helpdesk /switchboard employees (50+ team members). Key ... Responsibilities: Lead and supervise operational teams across multiple locations, with a strong focus on help desk, security/infra, and security operations center functions Analyze internal operations and identify areas for process enhancement Monitor… more
- Insight Global (New York, NY)
- …earned numerous accolades, including recognition in the Best Law Firms rankings with multiple Tier 1 national practice areas and the 2025 Excellence in Client ... Microsoft 365 productivity consulting program. This role will be hybrid remote and onsite 1 -2 days onsite in NYC, DC or Chicago. You will guide teams end‑to‑end… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+ or Security+… more
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