- Revelyst (San Diego, CA)
- **Job Description** **Technical Product Support Agent- Tier 1 **...a Tier 1 Technical Product Support Agent you provide the initial Technical ... the end-user. To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position… more
- M. C. Dean (Annapolis Junction, MD)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine… more
- M. C. Dean (San Jose, CA)
- …Physical Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main ... IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation is required. + Utilize technology-based… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Reviews and Merit Increase notifications * Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check-ins (months: 2, 3, 4, ... * Ensuring all team/shifts have pertinent information regarding both GDIT policies and Tier 1 policies. * Ensuring coverage and maintaining Monthly Calendars… more
- MSys Inc. (Raleigh, NC)
- …created on 12/15/2025 03:45 pm Job description: Interview Type: Webcam Very long term project initial PO for 1 year, expect to go for 4+ years Onsite ... Job summary: Title: Desktop/Windows Support - Onsite Location: Raleigh, NC, United States...work activities in ServiceNow + Testing Intune processes for Tier 3 team & providing feedback + Test upgrades… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- ... TEKsystems is seeking 1 End User Helpdesk Support Technician...and track the same through to resolution. + Conduct initial diagnosis using documented processes and available tools. +… more
- GovCIO (Washington, DC)
- …staff to escalate more complex problems. + Provide initial point of contact ( Tier 1 support ) for users experiencing hardware, software, and basic network ... Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working closely with… more
- Walworth County (Elkhorn, WI)
- …FTE or less position are eligible to participate in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a ... 8:00 am to 4:30 pm Hours Per Shift: 8 Shifts Per Pay Period: 10 FTE: 1 .00 Applications are being accepted from current County employees as well as members of the… more
- Cleo (Dover, DE)
- …verbal and written content to customers. **Your Qualifications** + Bachelor's Degree or 1 + years of Technical Support work experience + Customer Service ... ** Support Engineer I** Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... * Respond to and resolve a high volume of initial IT support requests via phone, email,...Troubleshooting, Technical support Top Skills Details Windows 10, Support ,Help desk Additional Skills & Qualifications 1 .… more