• Tier 1 .5 Service Desk…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • Tier 1 Service Desk Analyst

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation… more
    GovCIO (12/10/25)
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  • Service Desk Agent - Tier 2

    ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
    …is stationed at Oak Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call management, ... The Service Desk ( Tier 1 ) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role… more
    ASM Research, An Accenture Federal Services Company (12/10/25)
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  • Tier 1 Support Analyst

    Insight Global (Sunrise, FL)
    Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role… more
    Insight Global (10/30/25)
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  • Customer Service Representative…

    Eaton Corporation (Syracuse, NY)
    Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1 . This role is onsite at our GEIS Headquarters in Syracuse, NY. ... market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone...not support any CPT, OPT, or STEM OPT plans, F- 1 , H-1B, H-1B cap registration, O- 1 , E-3,… more
    Eaton Corporation (12/03/25)
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  • Customer Experience Manager - Contact Center…

    Eaton Corporation (Syracuse, NY)
    …and qualifications, as well as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the leadership ... ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1 . This hybrid position is based at either our Syracuse, NY or… more
    Eaton Corporation (01/08/26)
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  • Remote Tier 1 CSR (M-W 2-11p, Th-F…

    Insight Global (Oak Brook, IL)
    …for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic ... experience working with a ticketing system, and excellent customer service skills Two Openings: Central Time 7AM-4PM Friday -...and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
    Insight Global (11/12/25)
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  • Network Operations Center- NOC Tier…

    CACI International (Washington, DC)
    Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
    CACI International (01/07/26)
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  • Client Manager - Global Service Provider

    World Wide Technology (Dallas, TX)
    …travel up to 25+%. Client Manager needs to have experience in the following areas: + Selling to a Tier 1 Service Provider + ** Tier 1 Service ... Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1 , Global Service Provider customers. Armed with the expertise of our sales… more
    World Wide Technology (11/11/25)
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  • Service Desk Manager

    GovCIO (Charleston, WV)
    …may be required to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government ... **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment.… more
    GovCIO (01/09/26)
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