- OhioHealth (Columbus, OH)
- … 1 and above teams. Motivate Investigation into complex customer concerns in collaboration with Service Management, Tier 1 , and Tier 2 teams. Identify ... issue resolution, aiming for successful outcomes while minimizing the customers' effort. The Service Operations IT Lead serves as the single point of contact for… more
- General Motors (Warren, MI)
- …Exposure to Agile methodologies and automotive ERP landscapes + Experience working with OEMs, Tier 1 suppliers, or aftermarket service providers \#LI-DH2 GM ... or other immigration support from the company (eg, H1-B, OPT, STEM OPT, CPT, TN, J- 1 , etc). This role is categorized as hybrid. This means the selected candidate is… more
- State of Massachusetts (Chelsea, MA)
- …the Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality ... through phone, email or work management system for all Tier 1 calls.** * Perform all ...required. *Preferred Knowledge, Skills, & Abilities:* * Minimum one ( 1 ) year of relevant Customer Service /… more
- CoreSite (Santa Clara, CA)
- …operations, first responder, fire watch, safety, trouble shooting, causality response, and customer service . A Tier 1 technician will gain working knowledge ... currently hiring for the Swing Shift: 3:00pm-11:30pm Tuesday-Saturday. A Tier 1 technician will learn and gain...systems. Education/Experience: + High School Diploma or greater + 1 + years of experience in either customer service… more
- CACI International (Oklahoma City, OK)
- …to policies, procedures, and processes necessary to oversee the Tier 1 troubleshooting of incidents and/or service requests **Qualifications:** _Required:_ + ... Enterprise Service Desk Manager Job Category: Information Technology Time...in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …support to offsite locations. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... software problems or defective products to vendors, technicians, or next tier for service . + Collaborates with team members to resolve information technology… more
- Beth Israel Lahey Health (Plymouth, MA)
- …the level of supervision the service requires (refer to enclosed Procedural Competency Tier ), eg, Tier 1 (supervising physician/Chief PA in the room); ... (refer to enclosed Surgical Consultation Hierarchy), eg Tier 1 (all admission requests to surgical service ), Tier 2 (all life threatening consults) and … more
- Insight Global (Wilsonville, OR)
- Job Description An employer in Wilsonville OR is looking for a Tier 1 Helpdesk Technician to join their Service Desk team. This role will be responsible for ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Walworth County (Elkhorn, WI)
- …FTE or less position are eligible to participate in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a ... equivalent to the following: 10 days per year after 1 year of Walworth County Service 15...payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to… more
- General Atomics (Palmdale, CA)
- …resolve issues. + Interfaces with vendors to resolve hardware/software issues. + Supports service desk ( tier 1 ) operations through collaboration, creating ... and maintaining documentation and adequate ticket hygiene. + Rotating after hours on-call support. + May use a vehicle to pick up or deliver hardware and software. + Responsible for observing all laws, regulations, and other applicable obligations wherever and… more
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