• Customer Service Representative

    Aston Carter (Peoria, IL)
    …quality audits of event classifications per supervisor direction . Facilitate the completion of tier 1 service tickets as required by supervisor This ... Job Title: Customer Service Representative Job Description: . Analyze critical safety...communication skills. + Attention to detail. + Excellent customer service skills. + Ability to work independently and manage… more
    Aston Carter (01/15/26)
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  • Senior Analyst, Payroll Governance

    Mastercard (O'Fallon, MO)
    … Tier 2 and Tier 3 payroll inquiries, including escalations from HR, Tier 1 service centers, and regional payroll leads. * Develop and maintain ... internal departments to resolve issues efficiently. * Help train Tier 1 teams to improve first-line payroll...vendors to mitigate compliance risks. 4. Vendor Management & Service Delivery * Partner with vendors and internal teams… more
    Mastercard (12/07/25)
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Dover, DE)
    …and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Senior Director, Global Supply Chain

    Bio-Techne (Denver, CO)
    …and escalation criteria. + Prioritize KPIs to enable clear tradeoffs when metrics conflict: ** Tier 1 :** Service reliability (OTIF), global SIOP adherence ** ... governs, and scales the enterprise supply chain to deliver reliable service , disciplined working capital performance, and sustainable results without reliance on… more
    Bio-Techne (01/14/26)
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  • Advanced IT Support Engineer

    Waystar (Louisville, KY)
    …and steps taken. + Identify patterns in recurring issues and recommend improvements to Tier 1 workflows or documentation. Service Management & Communication ... POSITION** The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a...end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not directly responsible for Tier… more
    Waystar (01/05/26)
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  • Director, NetSec Solutions, MSP/ MSSP

    Palo Alto Networks (Santa Clara, CA)
    …The ideal candidate has direct experience building a network and security business with a Tier 1 Service Provider(s) and a leading SD-WAN/SASE provider, and ... strategies for our Network Security offerings for our Managed Service Providers (MSP), Managed Security Service Providers...Architects who identify, architect, and create offerings for our tier 1 & 2 and GSI Partners.… more
    Palo Alto Networks (11/15/25)
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  • IT Manager

    LSI Staffing (Lawrence, KS)
    …* Manage, coach, and prioritize the work of an IT Support Specialist, ensuring high-quality Tier 1 service and professional growth. * Oversee and deliver ... Tier 1 -2 support, quickly resolving hardware, software, and network issues...* Own all end-user and shared hardware (telephony, conferencing, 1 : 1 devices, servers). * Lead major IT… more
    LSI Staffing (11/25/25)
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  • System Administrator

    Parsons Corporation (Colorado Springs, CO)
    …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk) and Tier 2 (Escalation) problem ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
    Parsons Corporation (11/14/25)
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  • Customer Service Representative

    Brady Corporation (Phoenix, AZ)
    …quotes to address customer inquiries, involving Solutions Consultants when required. + Provide Tier 1 support for service and software-related needs, ... education from a two-year college or technical school. + 1 -2 years of related customer service experience....school. + 1 -2 years of related customer service experience. + Proficiency in Microsoft Office Suite, virtual… more
    Brady Corporation (01/10/26)
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  • Consultant, Transportation (LTL/Truckload)

    Cardinal Health (Dublin, OH)
    …efficiency and help to ensure budget accountability and savings opportunity identification. + Provide tier 1 Logistic Service Provider support; Tier ... the customer. Management of transportation assets and systems to gain greater service , cost efficiency and optimization of processes. **_Location_** This is a hybrid… more
    Cardinal Health (01/13/26)
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