- TEKsystems (San Antonio, TX)
- …The staff must be proactive, self-starting, and able to work with minimum supervision. The OTRC Tier 1 - OT NOC Administrator serves as the first line of defense ... This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing… more
- Hinds Community College (Vicksburg, MS)
- **Position Title:** Enrollment Specialist - Tier 1 **Job Description:** The Enrollment Specialist will facilitate and execute the student enrollment process with ... high levels of accuracy and customer service . The Enrollment Specialist is a part of the...COMMUNITY COLLEGE** **Job Descriptions** **JOB TITLE: Enrollment Specialist - Tier 1 ** **REPORTS TO: Enrollment Center Coordinator**… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ Contribute to PNAAS automation initiatives + Document standard operating procedures for Tier 1 activities + Maintain accurate records of configuration changes ... partner capacity onboarding per business needs + Escalate complex issues to Tier 1 .5/2 support following established protocols **Minimum Qualifications** + HS… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...into the Tier 1 Help Desk by the third ring. + Create...and 8 years relevant support experience. + Superior customer service skills a must; strong desire to provide the… more
- Insight Global (Madison, WI)
- Job Description Tier 1 Resident Technician Overview The Tier 1 Resident Technician plays a key role in supporting our customer's Poly, Teams, and Zoom ... or maintenance activities. The ideal candidate will demonstrate exceptional customer service skills. Compensation: Up to $37/hr. We are a company committed… more
- Superior Ambulance Service (Lake Bluff, IL)
- …24 hour shifts (Gold Shift) Responsibilities The primary duties and responsibilities of the Tier 1 Paramedic consist of, but are not limited to the following: ... Overview Superior Ambulance Service was started in 1959 with one ambulance...patient care as stipulated in their training as an Tier 1 Medic. + Provide safe transportation,… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS… more
- IT Veterans (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... Tier 3 Unified Communications/Audio Visual Engineer Annapolis Junction,...and implement upgrades, patches, and configuration changes with minimal service disruption. + Perform in-depth hardware/software integration testing, staging,… more
- BAE Systems (St. Louis, MO)
- …be expected to lead root cause analysis for escalated incidents, mentor and guide Tier 1 analysts, and document resolutions, trends, and recommendations in ITSM ... thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote access and service capabilities,… more
- U-Haul (Phoenix, AZ)
- …role for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support, via phone ... for a role that challenges you to provide customer service and technical product support to consumers in a...a day, typing and reading. Requirements: + At least 1 to 2 years of technical support or call… more
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