- TEKsystems (Overland Park, KS)
- …ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- TEKsystems (Coppell, TX)
- …Required Hiring Qualifications * Experience in supporting a wide range of modules in EHR such as Ambulatory Care, CPOE, ClinDoc/Inpatient setting, OR/Optime and HIM * ... Knowledge or strong understanding of clinical workflows and healthcare operations, along with experience in supporting EHR system upgrades * Experience or exposure in troubleshooting and documenting issues related to electronic medical records, such as Epic… more
- TEKsystems (Flint, MI)
- …the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year ... customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- Insight Global (Oak Brook, IL)
- …mindset, and a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...Tuesday 7AM-4PM We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
- SAIC (Washington, DC)
- …Specialist responsibilities include, but are not limited to: + Provide Tier 1 and Tier 2 technical support for remote and on-site system analysis and ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support...(DevOps) and Sustainment Support (ADOS) program and provide on-site technical and administrative support to facilitate operations of critical… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Aug 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... The **Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR)** will be...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- Actalent (Oconomowoc, WI)
- …to support customer satisfaction. + Utilize problem-solving skills and make decisions for Tier 1 Technical Service Representatives on product concerns ... Job Title: Technical Service RepresentativeJob Description This position involves providing...Deadline This position is anticipated to close on Sep 1 , 2025. About Actalent Actalent is a global leader… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
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