- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ ....+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support...and written communication skills for interacting with customers, peers, technical staff, and government personnel + Capability to provide… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...of the team, the Technician's duties will include providing technical troubleshooting support to the end users in the… more
- IQVIA (Santa Fe, NM)
- ** Tier 2, Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Short Term Contract Remote Role - Location (Open to Remote US)_ As the only global ... Education & Experience:** + High School diploma or equivalent + 1 + year of Technical Support experience required + Previous experience working in a customer… more
- General Dynamics Information Technology (Ashburn, VA)
- …5 + years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you ... advance your career. Join GDIT as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career in enterprise IT, collaborating with people… more
- Koniag Government Services (Washington, DC)
- **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer ... off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our...1 -2 years of experience in network administration or technical support + Basic knowledge of network protocols, devices,… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise environment. ... system, ensuring alignment with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services, Microsoft Windows, and… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
- Nightwing (Pensacola, FL)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test...and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II… more
- Leidos (Washington, DC)
- …quick customer resolution. Understands Service Level Agreements/Service Level Objectives (SLAs/SLOs) and the Tier 1 role in support of meeting SLOs. + Performs ... technicians will understand the customer's needs. + Identifies, researches, and resolves technical problems for end users. + Addresses customer escalations and works… more