- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …identify potential areas for improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to improve first-call ... or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and...agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …for more complex end-user client/server database issues, which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, develop, ... across hardware, software, storage, and enterprise applications while also providing Tier 2 support for escalated client/server and database problems. You will… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Unilever (El Segundo, CA)
- …role include, but not limited to:** ** Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email, chat, and in-person + ... the role:** The IT Support Technician I provides frontline technical support to Liquid IV employees, serving as the...for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and… more
- Belcan (Cincinnati, OH)
- …for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries ... assistance via phone, e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and software issues. - Effectively advise and assist… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role ... issues efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers,… more
- Northrop Grumman (Tampa, FL)
- …their night shift rotations._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 technical support (including Domain Administration, System ... problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… more
- Robert Half Technology (Salt Lake City, UT)
- …offering an excellent opportunity for growth and long-term collaboration. Responsibilities: * Provide Tier 1 technical support to address hardware and ... City, Utah. In this role, you will provide essential Tier 1 support, ensuring the smooth operation...procedures during all support activities. Requirements * Minimum of 1 year of experience in a technical … more
- Allied Universal (Milpitas, CA)
- …responsible for monitoring repair and installation work + Support and education of Tier 1 technical support staff on their duties **QUALIFICATIONS ... of Security Service and equipment repair for all North America sites + Tier 2 technical support of the Security Access Control Systems + North America Security… more