- CGI Technologies and Solutions, Inc. (Radford, VA)
- …applications. Responsible for all facets of engineering and administering the mid- tier at PL ALTESS. This includes architecting infrastructure, installing, and ... in the scheduling of deployment activity as well as new installations of mid- tier infrastructure. Responsible for developing security standards in the mid- tier … more
- Pacific Northwest National Laboratory (Frankfort, KY)
- …within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are ... solutions for the nation's biggest energy and environmental challenges. Our more than 1 ,700 staff support the Department of Energy (DOE), delivering on key DOE… more
- Capgemini (Lake Buena Vista, FL)
- …be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve. The scope of this position spans the data network, wireless ... have engineering or architectural elements * Resolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier … more
- Trace Systems Inc (OK)
- …(WAN ) and Voice over Internet Protocol (VoIP) infrastructures. Provide high-level technical support for voice and data network systems, creates and maintains ... new and/or improved communication equipment and procedures. + Provide Tier 2 and/or Tier 3 network support...years of recent specialized experience, OR a certification plus 1 5 total years of recent specialized experience, OR… more
- GovCIO (Trenton, NJ)
- …Responsible for all facets of engineering and administering the mid- tier . This includes architecting infrastructure, installing, and configuring Application and ... in the scheduling of deployment activity as well as new installations of mid- tier infrastructure. Responsible for developing security standards in the mid- tier … more
- Dobson Fiber (Oklahoma City, OK)
- …INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work ... Technical Support will work under general supervision, provide ...with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of… more
- Kaizen Approach, Inc (Linthicum, MD)
- …Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical ... Familiarity with COTS and GOTS applications + Experience providing Tier 1 or Tier 2... 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's degree… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. ... tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities....category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects ... The ability to find answers from documented solutions and research technical issues to resolution is critical. **Job Description:** **Essential responsibilities… more
- Chenega Corporation (Fort Belvoir, VA)
- …Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for ... to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the...on user systems as the environment changes. + Provide Technical Support Services in accordance with the AITP Primary… more