- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... meet the organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential.… more
- CACI International (Sterling, VA)
- …education and experience: + Tier 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 Technician T2 - Bachelors Degree and 3 years related ... Tier 2 Technician Job Category: Information Technology Time...Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2) team in Northern Virginia! Join this passionate… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst (2nd &...Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS Application experience + Familiar… more
- Patterson Companies, Inc. (Detroit, MI)
- …a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... technical support, answer how-to questions, and consult on workflow...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 … more
- Insight Global (Sunrise, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line ... a degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role * Ability to work in a fast-paced environment… more
- U-Haul (Phoenix, AZ)
- …role for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support, via phone ... to 8 hours a day, typing and reading. Requirements: + At least 1 to 2 years of technical support or call center experience related to area of assignment; OR any… more
- Koniag Government Services (San Antonio, TX)
- …operating procedures, and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 personnel and collaborating with ... complex system issues, serving as the escalation point for Tier 1 and Tier 2...degree in Computer Science, Information Technology, or a related technical field. Master's degree preferred. + Advanced certifications (eg,… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. + Perform System… more
- Intuit (Phoenix, AZ)
- …performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate ... **Intuit Enterprise Suite (IES)** **team.** This is a highly technical role that serves as the end of the...customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and… more
- Robert Half Technology (Marysville, OH)
- Description We are looking for a dedicated RITSC Technician Tier 1 to be a part of our team in MARYSVILLE, Ohio, 43040, United States. In this role, you will be ... as the initial point of contact for end-users seeking technical assistance through various channels, including phone, email, and...identify the root cause of reported problems. Resolve Level 1 and Level 1 .5 issues promptly and… more