- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... completeness, and compliance with established standards. . Train, coach, and mentor Tier 1 staff to develop technical and analytical skills, improve response… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Revelyst (San Diego, CA)
- … Product Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial ... **Job Description** ** Technical Product Support Agent- Tier 1 ** We are seeking an experienced ** Technical… more
- Insight Global (Raleigh, NC)
- Job Description An employer is looking for a Tier 1 Network Engineer to provide technical support to a growing base of 911 centers who have migrated to the ... Next Gen 911 network managed by the State 911 Board. The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …identify potential areas for improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to improve first-call ... or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and...agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …for more complex end-user client/server database issues, which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, develop, ... across hardware, software, storage, and enterprise applications while also providing Tier 2 support for escalated client/server and database problems. You will… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Unilever (El Segundo, CA)
- …role include, but not limited to:** ** Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email, chat, and in-person + ... the role:** The IT Support Technician I provides frontline technical support to Liquid IV employees, serving as the...for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and… more
- Belcan (Cincinnati, OH)
- …for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries ... assistance via phone, e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and software issues. - Effectively advise and assist… more