- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the Tier 1 ... can within a 15-minute period or pass onto a higher- tier team at the Service Desk. + Respond to...Service Desk. + Respond to customer questions and troubleshooting technical issues related to hardware, software, and network problems.… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests. + Analyzes… more
- TEKsystems (North Charleston, SC)
- …Watch Analyst Tier I Secret required to start, TS SCI required As a Tier 1 Defensive Cyber Operations (DCO) Watch Analyst you will be responsible for ... + Validate security events and escalate potential incidents to Tier 2 analysts per CJCSM 6510.01B guidelines + Enter...be required Minimum Qualifications + Bachelor's degree in relevant technical discipline or 3+ years of experience working in… more
- Adapt Forward (Pearl City, HI)
- …Tier I Pearl City, HI Secret required to start, TS SCI required As a Tier 1 Defensive Cyber Operations (DCO) Watch Analyst you will be responsible for ... + Validate security events and escalate potential incidents to Tier 2 analysts per CJCSM 6510.01B guidelines + Enter...US passport Minimum Qualifications + Bachelor's degree in relevant technical discipline or 3+ years of experience working in… more
- General Dynamics Information Technology (Las Cruces, NM)
- …all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT Service Management functions and ... failures. Collect data for proper escalation and resolution by Tier 2/3. + Perform network management services to include...as required. **WHAT YOU'LL NEED TO SUCCEED:** * Education: Technical Training, Certification(s) or Degree with 3+ years of… more
- Insight Global (Edina, MN)
- …of the IT HR Technology team and will provide support for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking ... customer service. Key Responsibilities: * Answer and resolve incoming technical support calls with professionalism and efficiency * Provide...shift. There will be a training period ranging from 1 -2 months where all candidates will work 8-5 EST,… more
- Unilever (El Segundo, CA)
- …this role include, but not limited to:** ** Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, ... technology-related support requests across the organization. This role requires strong technical expertise, excellent customer service skills, and the ability to… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center (ATRC), ... performance with recommendations for improvement and methods to maintain technical and tactical proficiency. + Reviews and analyzes US...journeyman level training environment. Of the five years, one ( 1 ) year of experience as an instructor in a… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... his/her job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time position. **Job Summary:** The… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... oral communication Ability to learn and troubleshoot custom applications Non- Technical Requirements: Great "people skills" with demonstrated ability to communicate… more