- BOOZ, ALLEN & HAMILTON, INC. (Fayetteville, NC)
- …the time + TS / SCI clearance + Bachelor's degree and 1 + years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier ... Technical Support Engineer The Opportunity: As the client's...( ATO ) , improving system design and architecture, Tier 1 -3 troubleshooting during operations, hardware installs,… more
- Wolters Kluwer (Indianapolis, IN)
- …or Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues and providing support. Your role will involve a mix of ... administration** **QUALIFICATIONS** **Education:** 2+ years' experience in a B2B technical service role or equivalent education **Experience:** + Knowledge of… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- RKON (Chicago, IL)
- …maintaining, and optimizing network systems, as well as collaborating with Tier 1 support teams and other technical departments. The Tier 2 ... escalated issues, participate in network improvement projects, and provide mentoring to Tier 1 engineers. Key Responsibilities Troubleshooting & Support: +… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role ... issues efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers,… more
- Northrop Grumman (Tampa, FL)
- …their night shift rotations._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 technical support (including Domain Administration, System ... problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… more
- General Dynamics Information Technology (Mclean, VA)
- …Administrator. The candidate is a systems administrator with a strong aptitude to troubleshoot Tier 1 technical problems in real-time both independently and ... and collaboration skills, a self-starter who does not need training in system administration/ Tier 1 support fundamentals, and flexible enough to work on a… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on...US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE:… more