- Raymond James Financial, Inc. (Southfield, MI)
- …recovery planning. + Document procedures, configurations, and system changes + Serve as Tier 1 triage for infrastructure support (eg, disk space, patching ... issues, service account problems) + Provide Tier 2/3 support for escalated technical issues. **Required Qualifications** + 3+ years of experience in a systems… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** The Workday HRIS at KDP is a strategic and technical role focused on configuring, maintaining, and optimizing the Workday platform. This position ... to align priorities and solutions. + Create and maintain functional and technical documentation for system configurations and processes. + Perform data entry,… more
- ExxonMobil (Spring, TX)
- …automotive, aerospace, or transportation sectors, with exposure to product development cycles and OEM/ Tier 1 supplier engagement. + 3+ years in a business ... will work closely with global program managers, and both commercial and technical teams to support market research, data tracking, opportunity assessment, and… more
- US Tech Solutions (Charlotte, NC)
- …storage systems, mobile devices, and various software across IT. Offer tier 1 monitoring and support for Enterprise Infrastructure environments-including ... (IPL) as needed. + Provide support internally for any technical issues requiring escalation. + Participates on projects teams...in Computer Science + In addition to required degree, 1 -year related work experience + In lieu of Bachelor's… more
- Leidos (Bluemont, VA)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... government contract experience. + Knowledge of HEITS processes. + Comfortable discussing technical information with users and other support personnel. + Ability to… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …customer travel journey. Do you want to join this team and leverage your technical product expertise? Keep climbing with us as we commit to enhance customer ... technology systems. Responsibilities include but not limited to: + Leading the technical scrum team and implementing hands-on the front ends associated with the… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... The **Operations Service Center Network Analyst ( Technical Customer Service Rep or...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- New York State Civil Service (Rochester, NY)
- …other critical activities as needed.Duties include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts in the identification, triage, and ... Chief Information Security Office, the incumbent will be a Tier 2 Analyst working in the New...and tasks related to NYSOC activities. * Work with Tier 0 and Tier 1 … more
- NTT DATA North America (Lemont, IL)
- …Illinois (US-IL), United States (US). **Job Responsibilities Include:** Service Desk Analyst 's primary responsibility is to provide end-user Incident & Service ... SeviceNow and measured through Service Levels. The Service Desk Analyst is the principal owner of the service request...and request fulfillment using ServiceNow or equivalent. + Provide Tier I/II contact and incident resolution to customers with… more
- Lockheed Martin (Eglin AFB, FL)
- …US/Partner/FMS customers in multiple regions and time zones by providing problem resolution to Tier 1 Administrators sites in all facets of the F\-35 ALIS and ... is also rewarding? This position is for a highly technical Multi\-Function Administrator at the National ALIS Support Center,...cases in coordination with the shift team to ensure Tier 1 customer issues are responded to… more