- CACI International (Chantilly, VA)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. +...OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. + Microsoft Office Specialist certification… more
- Brightstar Lottery (West Greenwich, RI)
- …You will play a critical role in real-time monitoring, alert response, and Tier 1 .5-level troubleshooting with direct exposure to advanced tools, networking ... **Overview** Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network...runbooks + Escalate unresolved issues with detailed analysis to Tier 2/3 engineers + Perform recurring system health checks,… more
- Post Holdings Inc. (New Albany, OH)
- …issues within the IT Support Desk. This role also provides leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service ... Farms, Inc., visit www.bobevansgrocery.com . **Responsibilities** **Position Overview:** The Lead IT Technical Support Analyst plays a leadership role within the… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …scripts (eg, PowerShell, Bash) + Ability to perform root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written ... enterprise. The Systems Administrator will work as part of a collaborative technical team to resolve issues, maintain system health, and ensure cybersecurity… more
- Leidos (Reston, VA)
- …experience in a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. Come break things (in a good way). ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a… more
- Walmart (Irvine, CA)
- …Systems with 2 years of relevant experience or a graduate degree with 1 -year relevant experience. ** Technical Expertise** : Strong knowledge of system ... and take your career to the next level! As the Business Systems Analyst - Platform+ Applications within VIZIO's Information Technology team, this individual plays a… more
- UHS (Vestal, NY)
- …or recommends potential solutions. Capable of providing leadership and technical direction on large multi-entity corporate level projects. Primary Department, ... for training on new systems features, upgrades, or refreshers. + Provides technical leadership for users as appropriate. + Generate standard or custom reports… more
- Parsons Corporation (Colorado Springs, CO)
- …activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk) and Tier 2 (Escalation) problem ... about buying future hardware or software to upgrade organization's infrastructure. Provides technical support to computer users to help solve users' problems. This… more
- Serco (Washington, DC)
- …+ Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... Engineer, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine...10-15+ years of professional experience working as a Structural Analyst with one or more domains and/or technologies of… more
- AccentCare, Inc. (Exton, PA)
- …calls and email communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives and their admins, ... degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) v3… more