• Bilingual Tier 1 Customer Support…

    Insight Global (Oak Brook, IL)
    …years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets, ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...Tuesday 7AM-4PM We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
    Insight Global (08/11/25)
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  • Technical Service Representative

    Actalent (Oconomowoc, WI)
    …duties to support customer satisfaction. + Utilize problem-solving skills and make decisions for Tier 1 Technical Service Representatives on product ... Job Title: Technical Service RepresentativeJob Description This position...Deadline This position is anticipated to close on Sep 1 , 2025. About Actalent Actalent is a global leader… more
    Actalent (08/19/25)
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  • Water Heater Technical Support Agent…

    AO Smith (Ashland City, TN)
    Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Aug 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... + Perform other duties as assigned. Qualifications + High school diploma or equivalent + 1 year Customer Service experience + Must be able to type a minimum… more
    AO Smith (08/08/25)
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  • Tier 1 & 2 Help Desk Support…

    SAIC (Washington, DC)
    …Desk Support Specialist responsibilities include, but are not limited to: + Provide Tier 1 and Tier 2 technical support for remote and on-site system ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support...(DevOps) and Sustainment Support (ADOS) program and provide on-site technical and administrative support to facilitate operations of critical… more
    SAIC (08/07/25)
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  • Tier 1 Technical Support…

    TEKsystems (Overland Park, KS)
    …Grafana, OpenSearch, or OneConsole) to track system health, resource usage, and service metrics. - Acknowledge, validate, and log alerts triggered by monitoring ... platform and application-level telemetry data to identify symptoms of degraded service . Incident Handling & Escalation - Perform first-level diagnosis to isolate… more
    TEKsystems (08/28/25)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing… more
    ASM Research, An Accenture Federal Services Company (08/22/25)
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  • SATCOM Technician Tier 1

    Linchpin Solutions, Inc. (Tampa, FL)
    SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...document required network service levels + Provide service desk and technical support to users.… more
    Linchpin Solutions, Inc. (06/03/25)
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  • Tier 1 Network Administrator

    Koniag Government Services (Washington, DC)
    **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer ... off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our...1 -2 years of experience in network administration or technical support + Basic knowledge of network protocols, devices,… more
    Koniag Government Services (07/31/25)
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  • Tier 1 Engineer

    Proven IT (Tinley Park, IL)
    Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier ... various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting support. This is the basic...This is the basic level of customer support. The Tier I Engineer is a generalist with a broad… more
    Proven IT (08/20/25)
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  • Customer Service Representative…

    Eaton Corporation (Highland, IL)
    Eaton's ES GEIS BLD division is currently seeking a Customer Service Representative - Tier 1 . The expected annual salary range for this role is $45749.97 - ... involving stock, orders, and quotations for sales ranging from $50 to $ 1 ,000,000. The customer service representative administers sales promotions per the… more
    Eaton Corporation (08/29/25)
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