- World Wide Technology (Dallas, TX)
- …travel up to 25+%. Client Manager needs to have experience in the following areas: + Selling to a Tier 1 Service Provider + ** Tier 1 Service ... Manager you will lead WWT sales efforts with large, Tier 1 , Global Service Provider...with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2. 1 ) team in Northern Virginia! Join...+ Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end ... Service Desk Technician - Intermediate Clearance Required: Active...escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical … more
- CACI International (Chantilly, VA)
- … and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents, ... service requests, and technical issues across a...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. Analyze,… more
- Parsons Corporation (Centreville, VA)
- …always accessible to a worldwide mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex issues ... is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role...High School Diploma and 2 years of experience with Tier 1 or higher experience + Expertise… more
- Parker Hannifin Corporation (Indianapolis, IN)
- …and engaged approach. This position does not have direct reports. + Provide tier 1 and tier 2 technical support to end-users in office and production ... IT Infrastructure Analyst - Site Support to provide day-to-day tier 1 and tier 2...priorities and projects simultaneously. + Foster a positive customer service culture by being approachable, proactive, and engaged in… more
- Molina Healthcare (Racine, WI)
- …within the Cyber Recovery Environment, utilizing automation tools and technologies. + Execute Tier 1 applications in the Chaos Engineering Program to analyze ... certification on Cyber Incident Recovery Processes and Protocols. + Confirm that all Tier 1 third-party partners have effective Cyber Recovery Response Plans and… more
- Moser Consulting (Indianapolis, IN)
- …immediate problems, you'll mentor and develop our Tier 1 and Tier 2 resources through knowledge sharing, technical reviews, and hands-on coaching. Your ... are seeking a Principal Network Architect to join our Tier 3 consulting team as a technical ...designs must be clear and detailed enough that our Tier 1 and Tier 2… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier ... upon contract award. Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is...of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis… more
- Aveanna Healthcare (Atlanta, GA)
- …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands strong ... related to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk...years previous technical support experience, providing 1st tier Service Desk or 2nd tier… more