- Danaher Corporation (Deer Park, IL)
- …global service teams. + Provide Tier 3 support for field service engineers and technical teams, resolving escalation cases and driving issue resolution. ... a key individual contributor within the Global Support and Service Readiness team, responsible for delivering technical ...annual salary range for this role is $9 5 ,000.00-$ 1 20 ,000.00. This is the range that we… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution… more
- Capital One (Mclean, VA)
- …consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support. Collaboration with senior engineers and ... ** Technical Support & Troubleshooting** **: Provide comprehensive technical support, serving as a Tier 2...experience in configuring and maintaining systems.** + **At least 1 year experience in providing customer-facing technical … more
- CentraCare (St. Cloud, MN)
- …Benefits + Salary range: expected minimum $726,000, could be as high as $ 1 ,000,000 plus per year, based on production incentive levels achieved + Tiered production ... model + 8,435 wRVU (or greater) annually achieves highest tier + Premium conversion factor of $86.10 at highest...+ Salary and salary range are based on a 1 .0 FTE, reduced FTE will result in a prorated… more
- Nevada County (Nevada City, CA)
- …Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and ... by first CalPERS employer on or after 1 / 1 /13 or having a break in service ...CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …to provide technical assistance, fulfill routine support requests, and resolve routine ( Tier 1 ) issues. The position also contributes to the development of ... resolution of more complex ( tier 2 and tier 3) issues. + Performs technical troubleshooting...specific to the implementation and adoption of new, modern technical business solutions. Customer Service & Communication… more
- Parsons Corporation (Colorado Springs, CO)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will...resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to… more
- CoreSite (Denver, CO)
- …Information Technology ("IT") team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The ... Manager ensures high-quality customer service delivery through effective ticket management, queue monitoring, and...sharing, and continuous process improvement. Duties: + Manage daily Tier 1 helpdesk operations and ticket queue… more
- M. C. Dean (Vienna, VA)
- …timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager. Main ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...+ Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests suspension of tickets… more
- Nevada County (Nevada City, CA)
- …Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and ... by first CalPERS employer on or after 1 / 1 /13 or having a break in service ...CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on… more