- Belay Technologies (Laurel, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... scope, type, and complexity + Bachelor's degree in a technical discipline from an accredited college or university +...of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier… more
- Rubrik (Reston, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- CyrusOne (Chandler, AZ)
- …a team member in a Data Center Operations & Maintenance environment. ** Technical Expectations and Essential Duties and Responsibilities include the following** **. ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …of laptops, desktops, and Zero Clients. Provides technical support and troubleshooting to Tier 1 & 2 support. Deliver technical support to the Enterprise ... technology; maintain cooperative working relationships. + Interact with other Tier 1 , 2, and/or 3 teams or...service and/or identify core problems. + Clearly communicate technical solutions in a user-friendly, professional manner to end… more
- ManpowerGroup (Columbus, OH)
- …tag, and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network ... and offboarding tasks, including device setup and account provisioning. **What's Needed?** + 1 -3 years of experience in IT support or asset management roles. +… more
- Belcan (Cincinnati, OH)
- …quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and ... e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and...attention. - Maintain the highest possible level of customer service . - Work with vendors and internal stakeholders to… more
- Chenega Corporation (Fort Belvoir, VA)
- …willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties ... Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- TEKsystems (Fountain Valley, CA)
- …and the ability to manage tasks from start to resolution while delivering exceptional customer service . Responsibilities: * Provide Tier 1 and Tier 2 ... experienced Desktop Support Technician to provide deskside and remote technical support for end users in a fast-paced environment....on reported problems, prepare notes and reports, and resolve Tier 1 issues promptly. * Collaborate with… more
- Oracle (Phoenix, AZ)
- …mitigation systems, drive automation and operational excellence, and set the technical direction for customer-facing DDoS capabilities across OCI's global edge. What ... services. - Lead threat modeling, architecture reviews, and audit readiness for Tier 0 services; ensure security and privacy are embedded through the lifecycle.… more
- Leidos (Colorado Springs, CO)
- …proactive Tier 2 hardware maintenance + Updates or creates knowledge articles to allow Tier 1 to resolve without escalation to Tier 2 + Performs daily ... in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet or...system checks for alerts or degradation of service or system + Provide systems engineering support to… more