- Palo Alto Networks (Santa Clara, CA)
- …The ideal candidate has direct experience building a network and security business with a Tier 1 Service Provider(s) and a leading SD-WAN/SASE provider, and ... fast, collaborative environment. **Your Impact** + Lead team of Technical PreSales Engineers and Service Creation Architects...Architects who identify, architect, and create offerings for our tier 1 & 2 and GSI Partners.… more
- The City of Houston (Houston, TX)
- …+ Questions POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Service line/Section: Engineering & Construction/CP Technical Support Reporting ... professionals, and businesses. This position is classified as TIER II. WORKING CONDITIONS The position routinely requires lifting...need special services or accommodations ### (TTY 7- 1 - 1 ) If you need login assistance or technical… more
- TEKsystems (Menasha, WI)
- …playbooks, and onboarding standards for application support roles. Operational Excellence * Oversee Tier 1 and Tier 2 support escalation processes; ensure ... Skills Details application support,troubleshooting,help desk support,management skills,vendor management,customer service ,hiring,sop,standard operating procedure,continuous improvement,enterprise it,itil,support, technical support,project… more
- Robert Half Technology (Dallas, TX)
- …organizational standards. Requirements * Previous experience in a Tier 1 or Tier 2 Help Desk role or similar technical support position. * Proficiency in ... join our team in Dallas, Texas. In this role, you will provide technical support and assistance to ensure seamless device functionality and user satisfaction. This… more
- SAIC (Springfield, VA)
- …onboarding applications and teams into the observability platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform ... The Enterprise Monitoring Engineer in Springfield, VA is a senior-level technical expert who is accountable for the advanced troubleshooting, performance analysis,… more
- AIG (Chicago, IL)
- …client and program management across the Midwest Zone. + Manage assigned portfolio of Tier 1 and Tier 2 Multinational clients working in partnership ... with AIG's Global Multinational Business Model, to deliver superior Multinational client service and stakeholder experience. + Engage and partner with internal and… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …position tracks and monitors children in enhanced settings with high acuity. Technical /Functional Expectations: 1 . Clinical Oversight of Licensed OOHC Levels of ... Tier on Call Rotation: Participate in the third tier on call rotation to provide timely service...from time to time for developmental purposes. Behavioral Competencies: 1 . Analytical Problem Resolution: Able to use systematic techniques… more
- Serco (Fort Irwin, CA)
- …in this role, you will have:** + US Citizenship + The ability to pass a NACI ( Tier 1 ) to obtain access to US Government facilities and systems + A Master's ... quality and effeciancy of the contract site, to include service delivery, technical matters, and business processes...._Other_ **Clearance Details** _The ability to pass a NACI ( Tier 1 ) to obtain access to US… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account ... standard software products and approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and remove client ... and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and troubleshooting… more