- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Location: Falls Church, VA (onsite) Clearance: Eligibility for a DOD Position of Trust level Security Clearance or higher required. ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... 2 staff works closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily… more
- IT Veterans (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …our customers operate while you advance your career. Join GDIT as a **GCCS** ** Tier 1 Administrator** and build an impactful career in enterprise IT, ... are driven and resourceful like you. **MEANINGFUL WORK AND PERSONAL IMPACT:** As a **GCCS Tier 1 Administrator** , the work you'll do at GDIT will be impactful… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... meet the organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential.… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across... 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 Technician T2… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San...technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... Francisco, CA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time position. **Job… more
- Patterson Companies, Inc. (Detroit, MI)
- …performs other duties as assigned **Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 year experience with ... other technical troubleshooting **Skills and Abilities** + Strong customer service orientation + Excellent written and verbal communication skills + Ability to… more
- Insight Global (Sunrise, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the Tier ... can within a 15-minute period or pass onto a higher- tier team at the Service Desk. +... Desk. + Respond to customer questions and troubleshooting technical issues related to hardware, software, and network problems.… more