- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... (4) years of experience with Service Management (ITSM) is required. + Requires DoD 8570 compliance Information Assurance Technical (IAT) Level II certification. more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... Experience: 1 year of Enterprise Windows OS experience. Previous Help/ Service Desk experience. Computer Skills: Strong hands-on experience with Microsoft OS and… more
- WFF Facility Services (Knoxville, TN)
- …managing support teams preferred. * Previous Vendor Management Experience * 5-7 years of IT support - Tier 1 , Tier 2, and Tier 3 + Strong oral and ... We are currently seeking an IT Manager to provide technical support to corporate and remote field staff and...functioning and tested. . Provide excellent and timely customer service when responding to phone, online and in-person queries… more
- Robert Half Technology (Salt Lake City, UT)
- …offering an excellent opportunity for growth and long-term collaboration. Responsibilities: * Provide Tier 1 technical support to address hardware and ... City, Utah. In this role, you will provide essential Tier 1 support, ensuring the smooth operation...procedures during all support activities. Requirements * Minimum of 1 year of experience in a technical … more
- Hawaiian Electric (Honolulu, HI)
- …+ Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi- tier , and/or workstation/PC/Internet/Mobile ... the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) JOB FUNCTION: Solely or through… more
- ChenMed (Miami, FL)
- …basis required + A minimum of 3 years' experience working within a dedicated, multi- tier technical team required + A minimum of 2 years' experience providing ... systems across our data facilities. This position provides expert Tier 3 technical support while taking on...performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating… more
- Oracle (Raleigh, NC)
- …for the data services in Oracle Cloud. This an exciting opportunity to deliver a new Tier 0 service from scratch and work with senior architects and leaders at ... RustCon._ Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale,… more
- TEKsystems (Fort Mill, SC)
- …issues. * Handle escalations. Act as a point of escalation for complex issues that Tier 1 support cannot resolve. What are we looking for? We want strong ... Description Storage Infrastructure Engineer: The Storage Infrastructure Engineer will possess technical expertise and engineering skills and is considered a leading… more
- Bio-Techne (Minneapolis, MN)
- …from the Bio-Techne commercial team and Bio-Techne's North American customers, providing first- tier technical and sales assistance for R&D Systems, Tocris, and ... requests and tracking of customer communication into Salesforce/CRM database. Communicates with Technical Service , Customer Care, and Sales teams on these… more
- Center For Health Information And Analysis (Boston, MA)
- …of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter ... with internal and external groups to ensure excellent customer service and support. + Strong customer service ...and Problem Solver: + Ability to analyze and resolve tier 1 and 2 issues, escalating when… more