- Bio-Techne (Minneapolis, MN)
- …from the Bio-Techne commercial team and Bio-Techne's North American customers, providing first- tier technical and sales assistance for R&D Systems, Tocris, and ... requests and tracking of customer communication into Salesforce/CRM database. Communicates with Technical Service , Customer Care, and Sales teams on these… more
- Sulzer Pumps US Inc. (Easley, SC)
- …**Position Summary:** The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring ... supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... compliant with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems +… more
- Palo Alto Networks (Santa Clara, CA)
- …The ideal candidate has direct experience building a network and security business with a Tier 1 Service Provider(s) and a leading SD-WAN/SASE provider, and ... fast, collaborative environment. **Your Impact** + Lead team of Technical PreSales Engineers and Service Creation Architects...Architects who identify, architect, and create offerings for our tier 1 & 2 and GSI Partners.… more
- The City of Houston (Houston, TX)
- …+ Questions POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Service line/Section: Engineering & Construction/CP Technical Support Reporting ... professionals, and businesses. This position is classified as TIER II. WORKING CONDITIONS The position routinely requires lifting...need special services or accommodations ### (TTY 7- 1 - 1 ) If you need login assistance or technical… more
- TEKsystems (Menasha, WI)
- …playbooks, and onboarding standards for application support roles. Operational Excellence * Oversee Tier 1 and Tier 2 support escalation processes; ensure ... Skills Details application support,troubleshooting,help desk support,management skills,vendor management,customer service ,hiring,sop,standard operating procedure,continuous improvement,enterprise it,itil,support, technical support,project… more
- Robert Half Technology (Dallas, TX)
- …organizational standards. Requirements * Previous experience in a Tier 1 or Tier 2 Help Desk role or similar technical support position. * Proficiency in ... join our team in Dallas, Texas. In this role, you will provide technical support and assistance to ensure seamless device functionality and user satisfaction. This… more
- AIG (Chicago, IL)
- …client and program management across the Midwest Zone. + Manage assigned portfolio of Tier 1 and Tier 2 Multinational clients working in partnership ... with AIG's Global Multinational Business Model, to deliver superior Multinational client service and stakeholder experience. + Engage and partner with internal and… more
- SAIC (Springfield, VA)
- …onboarding applications and teams into the observability platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform ... The Enterprise Monitoring Engineer in Springfield, VA is a senior-level technical expert who is accountable for the advanced troubleshooting, performance analysis,… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …position tracks and monitors children in enhanced settings with high acuity. Technical /Functional Expectations: 1 . Clinical Oversight of Licensed OOHC Levels of ... Tier on Call Rotation: Participate in the third tier on call rotation to provide timely service...from time to time for developmental purposes. Behavioral Competencies: 1 . Analytical Problem Resolution: Able to use systematic techniques… more