- TEKsystems (Overland Park, KS)
- …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- TEKsystems (Anchorage, AK)
- …tech-savvy individuals to join a short-term project providing IT (Information technology) support for an office relocation in Anchorage. This is a hands-on, ... hiccups along the way. What We're Looking For: + Experience in IT or desktop support is a plus. + Familiarity with imaging tools and basic networking. + Good… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- SAIC (Washington, DC)
- …include, but are not limited to: + Provide Tier 1 and Tier 2 technical support for remote and on-site system analysis and engineering support ... of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists...Rapid-repository System (MARS) Advanced Development Operations (DevOps) and Sustainment Support (ADOS) program and provide on-site technical … more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Aug 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Quality Technology Services, LLC (Suwanee, GA)
- …vary **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be...for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Galileo Financial Technologies, LLC (Salt Lake County, UT)
- …about us and why we work here at https://www.galileo-ft.com/working-at-galileo . The role As a Client Technical Support Tier 1 Support Specialist you ... will provide B2B technical support for business partners, clients, banks, and external contact...of contributing to operational success What you'll need: + 1 -2 years general customer service experience + Financial-services-specific customer… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …medicines, solutions and services in more than 110 countries and regions. **Summary:** The ** Tier 1 Technical Support Specialist (TSS) for Medical ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Growth Ortho (Portland, ME)
- …planning and execution of small IT projects. Responsibilities 1 . Provides Tier 1 & 2 technical support , resolving complex issues escalated from ... to IT Support Specialists or Technical Support Representatives. 3. Non-Exempt Qualifications 1 . Associate's Degree in a related field or 7+ years of… more