• Remedy Queue Manager

    Chenega Corporation (Fort Belvoir, VA)
    … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
    Chenega Corporation (12/01/25)
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  • Tier 2 Cerner Application…

    CACI International (San Antonio, TX)
    Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
    CACI International (10/18/25)
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  • Lead Tier 2 Remote Support

    BAE Systems (St. Louis, MO)
    …of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Lead Tier 2 Remote Support Analyst, you'll provide Tier 2 ... you'll play a critical role in providing exceptional IT support to the customer . You'll be part...desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote… more
    BAE Systems (11/05/25)
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  • Senior Service & Support Specialist…

    Intuit (Albany, NY)
    …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support...**Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer Success Managers… more
    Intuit (11/22/25)
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  • Systems Administrator ( Tier 2

    William C Brown Inc (Springfield, VA)
    support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support )...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
    William C Brown Inc (11/13/25)
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  • Tier 2 Help Desk Support

    Koniag Government Services (Washington, DC)
    …Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is a hybrid opportunity, ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
    Koniag Government Services (10/16/25)
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  • Support Analyst

    Rehrig Pacific Company (Pleasant Prairie, WI)
    …functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer -facing applications, ensuring timely issue ... Support Analyst Location: Pleasant Prairie, WI Job ID:...customers onto the Force.com/Salesforce platform. + Gather and analyze customer requirements to configure customer portals according… more
    Rehrig Pacific Company (12/04/25)
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  • Desktop Support Analyst Tier

    Robert Half Technology (Johnston, IA)
    Description We are looking for a skilled Desktop Support Analyst Tier 2 to join our team on a long-term contract basis in Johnston, Iowa. In this role, you ... Requirements * Minimum of 5 years of experience in Tier 2 or Tier 3...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (12/18/25)
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  • Tier 2 Engineer

    Proven IT (Naperville, IL)
    …related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad ... Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA)...Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven… more
    Proven IT (11/19/25)
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  • Customer Supportability Manager…

    Intuit (Plano, TX)
    …Management** + Lead, inspire, and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product domains. + Foster a ... strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. + Outstanding… more
    Intuit (11/21/25)
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