• IT Systems Support Analyst

    Strike (Spring, TX)
    … technicians, ensuring end-users receive the best service levels possible. + Provide Tier 2 /3 technical assistance for escalated issues related to computer ... + 4 + years of experience in an IT support role + 2 years of college/technical...track reported incidents. + Demonstrate ability to deliver superior customer service is required. + Scripting experience with PowerShell… more
    Strike (01/10/26)
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  • Network Engineer, Operations & Support

    Meta (Menlo Park, CA)
    …third-party vendor partners 2 . Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and… more
    Meta (12/31/25)
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  • IT Service Desk Support Staff I

    Terracon (Olathe, KS)
    …cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon ... Corporate **Job Description:** **General Responsibilities:** Provides proactive, high level of customer service to Terracon employees on a variety of technical and… more
    Terracon (11/21/25)
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  • Seasonal IT Specialist (CustSpt)

    National Park Service (Yellowstone National Park, WY)
    …Serves as part of the IT Support Team under the Supervisory IT Specialist providing Tier 1 (basic), Tier 2 (Medium), and Tier 3 (advanced) Help ... when performing work and conscientious about attending to detail; ( 2 ) Customer Service - Works with clients...activities such as: performing IT Service Desk activities, IT customer service, first call resolution for tier … more
    National Park Service (01/06/26)
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  • Citrix Systems Administrator

    Leidos (Bethesda, MD)
    …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... on-site position. All work must be performed at the customer site in Bethesda at the Intelligence Community Campus....of servers located in offsite data centers. + Provide Tier 3 operations support and be able… more
    Leidos (12/03/25)
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  • Employment Specialist II - Arc Allegany-Steuben

    Arc Allegany-Steuben (Bath, NY)
    …within the first year of employment and 6 hours of continuing education each year after. + Complete Tier 1, Tier 2 , Tier 4 or Tier 5 training ... policy and procedures. + Promote the highest quality of support by implementing the Code of Ethics and Core...applicable. Contacts with Others + Develop and maintain positive customer relationships both internal and external. This includes family,… more
    Arc Allegany-Steuben (12/23/25)
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  • Cyber Systems Administrator (Active TS/SCI)

    Northrop Grumman (Elkridge, MD)
    …**What You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
    Northrop Grumman (01/01/26)
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  • Service Agent - Residential Solar & Storage

    Comcast (Laurel, MD)
    …technology, we want you to fast-forward your career at Comcast. **Job Summary** The Tier II Service Agent provides advanced technical support and case resolution ... coordinating complex case resolutions, and supporting field technicians with diagnostic guidance. The Tier II Agent serves as the escalation point for Tier I… more
    Comcast (01/08/26)
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  • Sccm/Mecm Systems Administrator

    Leidos (Alexandria, VA)
    …with customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer problems and suggesting and implementing ... reimaging workstations and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission...candidates must possess the following skills:_** + Experience with Tier 2 system administration and/or Tier… more
    Leidos (12/08/25)
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  • Janitor - Temporary

    Pacific Northwest National Laboratory (Richland, WA)
    …days.** **Qualifications** Minimum Qualifications: + A High School diploma or equivalent. + Two ( 2 ) years of proven customer service and at least one (1) year ... leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications… more
    Pacific Northwest National Laboratory (01/09/26)
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