- Robert Half Technology (Nashville, TN)
- …currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... problems or bugs to design engineering/software engineering. + May be involved in customer installation and training. + Provides support to customer /users… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Bon Secours Mercy Health (Norfolk, VA)
- …+ Tier 1: Float expectation within a single site based on competency + Tier 2 : Float expectation within multiple sites within a single market based on ... recognized for clinical and operational excellence. **_*Sign-On Bonus Eligible*_** * Tier II Float - ICU + Two Years of...the designated state of employment (required) + Basic Life Support (BLS) - Various (required) + Advanced Cardiac Life… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging trouble calls from… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …customers have confidence that their issues are being actively addressed. + Elevate requests to Tier 2 , System Integrators, and Tier 3 Teams when appropriate ... the first contact for initial point of entry for support requests within the 24/7 Tier 1...to resolve more complex customer issues. + Provide telephone support to… more
- CACI International (St. Louis, MO)
- …attribution; * Performs malware analysis and signature development; * Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... CSOS III/ Tier 3 - Shift 1 Job Category: Information...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Proven IT (Franklin, TN)
- …mentoring Tier I team members to quickly and effectively resolve support issues. + Customer -Centric Problem Solving:Proactively engage with clients through ... + Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...the change management process; represent the interests of the customer when assessing risk and impact. + May provide… more