- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …pertaining to the commercialized product designs as an extension of " Tier 2 " Pharm Systems capabilities per Customer Engagement Model (CEM). He/she proposes ... **Job Description Summary** The R&D Engineer Customization/ Customer Support is responsible to deliver...a technical field like mechanical or material engineering with 2 -3 years minimum experience in product or process development… more
- Percepta (Mahwah, NJ)
- … issues within authority, ensuring customer satisfaction + Escalate complex issues to Tier 2 support or management when necessary **What You Bring to ... mobility customer journey. As a **Bilingual Spanish Customer Support Representative (supporting Volvo Car USA)**...hourly rate of $23 per hour ($21 base plus $ 2 bilingual premium) + Health/Dental/Vision/Life Insurance + Flexible Spending… more
- InEight (Omaha, NE)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great...to participate in the on-call rotation, 1 week every 2 months 24/7 support . **Requirements:** + At… more
- EPS Corporation (Dahlgren, VA)
- …within the designated help desk system. + Escalate complex technical issues to higher- tier support when necessary while maintaining communication with the end ... Customer Technical Support Specialist (NEN) -...helpful attitude at all times. Required Qualifications + Two ( 2 ) yearsof professional experience incustomer serviceandinterpersonal communications. + Demonstrated… more
- Waystar (Louisville, KY)
- …junior technicians, and ensuring high-quality service delivery. While not directly responsible for Tier 2 /3 resolution, this position plays a critical role in ... **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior-level Tier ...Perform in-depth triage for complex issues and escalate to Tier 2 /3 with complete documentation of symptoms… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access… more
- Tractor Supply Company (Brentwood, TN)
- Sr Rep, HR Customer Support **Overall Job Summary** This position is responsible for serving as a point of escalation for the accurate resolution of Human ... (HR) inquiries involving a variety of tasks including providing customer service, maintaining employee records and supporting all HR...and supporting all HR Shared Services. This also includes Tier 2 HR-related issues, intake, and follow… more
- CACI International (St. Louis, MO)
- …Tiered Services team! We are seeking mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2 , and Tier 3). These positions ... operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a...Analyst certification within 120 days of start date. CSOC Tier 2 Services include malware and implant… more
- GovCIO (St. Louis, MO)
- …trouble ticketing system. + Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams. + Maintain systems and ... **Overview** GovCIO is seeking a **Computer User Support Specialist (Shift 2 )** to provide...documentation to ensure smooth operations. **Responsibilities** + Provide technical support : Respond to customer inquiries and troubleshoot… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support . Solid verbal… more