- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all… more
- BrightSpring Health Services (Washington, NC)
- … role within an information technology department as Tier 2 or Tier 3 support + IT customer care background, hands on end user support ... Our Company PharMerica Overview Provides Tier 3 support and consultation to IT users for all aspects of end-user computing and desktop-based LAN systems… more
- GCI Communication Corp (Anchorage, AK)
- …by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for ... *Candidates must reside within 50 miles of Anchorage, Alaska $ 2 ,500 Hiring Bonus! GCI's Network Support Technician...directed, completing routine assignments on time. Provides first level customer support ; assisting with the resolution of… more
- The Joint Commission (Oak Brook, IL)
- …throughout the tier 1 customer issue life cycle, escalating issues to tier 2 , as appropriate and using official process. 1. Achieves a high level of ... on JCR products, with responsibilities including but not limited to, creating customer support cases, logging issues with product lines, technical… more
- Validity (Tampa, FL)
- About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from ... and backgrounds, can empathize with even the most unhappy customer , and enjoy the relentless pursuit of knowledge. We...be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you… more
- CACI International (St. Louis, MO)
- … may be outside of normal business hours + Assist the customer with tier 2 application support **You'll Bring These Qualifications:** + Bachelor's Degree ... accurate documentation for work based on program standards + Provide production support for the customer 's PeopleSoft applications; Activities include program… more
- Teledyne (Hudson, NH)
- …about marine technology and eager to start or continue your career in customer support ? Join Raymarine's frontline team and help boating enthusiasts around ... using our knowledge base and FAQs or escalating to Tier 2 when needed. + Technical Troubleshooting:...manager. + Knowledge Base Development: Contribute to FAQs and support documentation to empower customer self-service and… more
- Actalent (Fort Belvoir, VA)
- …and JIRA for tracking and documentation. + Experience with Tier 1, Tier 2 , and Tier 3 Support (60%, 30%, 10% breakdown). + Understanding of licensing ... CSR Engineer Job Description Join our team as a Customer Success Representative located in Fort Belvoir, VA, where...JIRA, with ServiceNow as a backup. + Provide white-glove customer service to ensure client satisfaction. + Conduct weekly… more
- GovCIO (New York, NY)
- …/ Customer Support Professional with an active Secret clearance to provide Tier 2 Level field support . This position will be an on-site position ... equipment. **Qualifications** High School with 6 - 9 years customer support (or commensurate experience) **Required Skills...and Microsoft software + Experience in troubleshooting and resolving Tier 1 and 2 hardware and software… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end...poly upon request. + Requires the completion of a 2 -year Technical School program in Information Technology, Computer Science,… more
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