- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors....skills + Interest in growing into Tier 2 or Tier 3 IT support… more
- NuAxis Innovations (Washington, DC)
- …Management:_** Provide configuration and troubleshooting assistance using supplied remote desktop management tools such as GoToAssist. **_Application Support :_** ... ** Tier I Service Desk Specialist** Location **Washington, DC**...Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk. Work is performed… more
- Affinius Capital (San Antonio, TX)
- …resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support… more
- Schrdinger (NY)
- …Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop , server, network, and application issues + ... two years of experience in systems administration, IT operations, or a senior desktop support role + Proven experience administering mixed-OS environments, with… more
- Mom's Meals (North Jackson, OH)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are 8:00-5:00 with… more
- Hawaiian Electric (Honolulu, HI)
- …programming, testing, troubleshooting, documentation-writing, implementation, training, and maintenance support for SAP and SAP related information systems to ... meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk. + Collaborate with Development, Infrastructure, and … more
- Oregon State University (Bend, OR)
- …of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated ... be used to fill one full-time Information Technology Consultant, competency level 2 , position for the Information Technology team at Oregon State University… more
- NuAxis Innovations (Reno, NV)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Indorama Ventures (Dayton, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... and MSPs on dispatches and specialized fixes. - Training support : Delivers concise user training on desktop ...Training support : Delivers concise user training on desktop apps and correct procedures for submitting service requests… more
