- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, ... complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support...+ Provide technical assistance for assigned projects; + Provide desktop , server and software application integration support ;… more
- Sumitomo Pharma (St. Paul, MN)
- …the ability to work some days remote.. **Job Duties and Responsibilities** + Provide Tier 2 and Tier 3 support to our users via **onsite,** phone, email, ... of Good Manufacturing Practices (GMPs) and experience providing technical support in highly regulated or pharmaceutical/biotech facilities. A strong customer… more
- General Dynamics Information Technology (Chantilly, VA)
- …Provide remote end user support and remotely work with and train geographically disperse Tier 2 and Tier 3 team members + Communicate effectively (in ... and Operations **Skills:** Linux Environments,Red Hat Ansible,System Administration **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …a dedicated IT professional to join our team as an IT Analyst III in support of the Army Test and Evaluation Command (ATEC) at Aberdeen Proving Ground (APG), ... provide feedback on one-time and problematic trends/patterns with customer support requirements. + Ensure rigorous application of cybersecurity policies, principles,… more
- M. C. Dean (San Jose, CA)
- …(IT) systems in support of the endpoint devices. The position provides Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and ... of status to agency management and internal customers. This position requires onsite support at a single work location in the San Jose, CA area. Candidates… more
- Indorama Ventures (Dayton, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... and MSPs on dispatches and specialized fixes. * Training support : Delivers concise user training on desktop ...Training support : Delivers concise user training on desktop apps and correct procedures for submitting service requests… more
- Parsons Corporation (Fort Bragg, NC)
- …device reassignments + Assist with the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of client refresh ... growing team! In this role you will perform network and system administration support , trusted agent (TA) operations, end-user support , asset and device… more
- Zones LLC (Boston, MA)
- …- 5:00 pm. On site. The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will provide customer-friendly assistance ... State of Mass client via telephone, chat and email support + Tier 1 support ...team: + Associate's degree in computer related field AND/OR 2 years in a customer support or… more
- CACI International (Omaha, NE)
- …tracking, and monitoring the problem to ensure a timely resolution. + Providing second- tier support to end-users. + Ensuring product quality and timeliness of ... so evenings, overnights, and weekends are required._** **Responsibilities:** + Support end-user applications and work in a multi- tier...to help reproduce and diagnose problems. + Provide remote support to users for network and desktop … more
- MUFG (Tampa, FL)
- …Service Desk Tier 1 Technician will also provide first contact support for all internal employee facing problems related to hardware, software, networking. To ... will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/service… more