- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications + 2 + years experience in IT related study or field. + Must… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …on respect, opportunity, and pride in service. Position Summary This position provides IT desktop support to both local and remote users in an efficient and ... provider of facility services in North America, servicing over 2 billion square feet of space daily. We help...manufacturing, and more-maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we're… more
- NuAxis Innovations (Washington, DC)
- …Management:_** Provide configuration and troubleshooting assistance using supplied remote desktop management tools such as GoToAssist. **_Application Support :_** ... ** Tier I Service Desk Specialist** Location **Washington, DC**...Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk. Work is performed… more
- KeenLogic (Alexandria, VA)
- …II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability...School and 7+ years' experience Preferred Qualifications: + + 2 years+ of MacOS and iOS support … more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- General Dynamics Information Technology (Virginia Beach, VA)
- …of laptops, desktops, and Zero Clients. Provides technical support and troubleshooting to Tier 1 & 2 support . Deliver technical support to ... Yes **Job Description:** Transform technology into opportunity as a Desktop Support Supervisor with ARMA (GDIT). A...safe and tomorrow is smarter. With minimal supervision, the Tier 2 Systems Administrator works as part… more
- Robert Half Technology (Memphis, TN)
- …for delivering exceptional customer service. Key Responsibilities: Provide tier 1 and tier 2 technical support for desktops, laptops, printers, and other ... Description We are seeking a skilled and customer-focused Desktop Support Specialist to join our...service. Key Responsibilities: Provide tier 1 and tier 2 technical support for… more
- LifeCenter Northwest (Bellevue, WA)
- …$30.22 - $43.83 Hourly Position Type Full Time Description and Qualifications The Desktop Support Specialist under the direction of the Manager, IT ... to staff on all company computer systems. The Desktop Support Specialist is responsible for troubleshooting...+ Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3… more