- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...(U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Rowan University (Glassboro, NJ)
- …certifications like Security+, CISSP, CISM. + Higher Education work experience. + Desktop support ( Tier 1 & 2 ) and networking experience. What we offer: ... concerns. + Understanding of industry best practices surrounding proper maintenance and support of an environment requiring 24x7 availability. + Ability to read and… more
- Amazon (Seattle, WA)
- …about architecting highly available and large-scale services? If the answer is yes, the Appstream 2 .0 team wants to talk with you. AppStream 2 .0 is an AWS End ... service that offers customers incredibly scalable and robust application and virtual desktop streaming. We are looking for an experienced development leader to lead… more
- Mom's Meals (North Jackson, OH)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are 8:00-5:00 with… more
- CACI International (Annapolis Junction, MD)
- …1 (Help Desk) support for problem identification, diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing ... System Administration - Tiered Support Job Category: Information Technology Time Type: Full...Microsoft OS, Cent OS, Red Hat OS) + **Level 2 ** - 10 years of experience with DOD 8570… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more
- US Tech Solutions (Atlanta, GA)
- …and configuration into the respective application virtualization platforms while providing tier three support for applications hosted within said platforms. ... collaborative environment. **Engineering/Primary Responsibilities** + Architect, build, maintain, and support virtual desktop delivery platforms based on… more
- TEKsystems (Englewood, CO)
- …Geek Squad, Micro Center, or similar) Exposure to network troubleshooting and desktop support Experience in customer-facing technical roles Candidates with 1- ... 5-7 will be hybrid with 3 days in office, 2 remote (shift schedule will vary); then fully remote...therefore schedule flexibility is a must. Key Responsibilities: Provide Tier 1 support for hardware and network… more
- Skookum Contract Services (Silverdale, PA)
- …Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to ... IT and Maximo Support Specialist Location : Silverdale, Washington (Bangor) Type:...and experience can be considered. + Working knowledge of desktop and laptop computers, mobile devices, operating systems, software… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 /3 in-person support position is responsible for all ... Responsibilities** including but not limited to: **Primary Responsibilities:** **1. Responsible for Level 2 .5 or 3 support providing advanced support . Acts… more