- CACI International (Annapolis Junction, MD)
- …1 (Help Desk) support for problem identification, diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing ... System Administration - Tiered Support Job Category: Information Technology Time Type: Full...Microsoft OS, Cent OS, Red Hat OS) + **Level 2 ** - 10 years of experience with DOD 8570… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more
- Amentum (Washington, DC)
- …working on critical efforts we manage as a premier government contractor. You enjoy providing Tier 2 support while multitasking in a fast-paced call center ... your colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT call center support to end users for… more
- Skookum Contract Services (Silverdale, PA)
- …Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to ... IT and Maximo Support Specialist Location : Silverdale, Washington (Bangor) Type:...and experience can be considered. + Working knowledge of desktop and laptop computers, mobile devices, operating systems, software… more
- OSI Digital (Irvine, CA)
- …and disaster recovery planning. + Provide mentorship and guidance to Tier 1 and Tier 2 support teams. Required Qualifications + 7 + years of experience ... Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation...workstation environment, with a focus on AVD (Azure Virtual Desktop ), SCCM, Intune, GPO, and Azure infrastructure. The ideal… more
- Red Cat Holdings (Valdosta, GA)
- …new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, ... and ensure system compliance with internal configuration standards Infrastructure Support + Desktop , server, and network device...Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 /3 in-person support position is responsible for all ... Responsibilities** including but not limited to: **Primary Responsibilities:** **1. Responsible for Level 2 .5 or 3 support providing advanced support . Acts… more
- Leidos (Laurel, MD)
- …Develop and update documentation for SOP's and troubleshooting procedures. + **Provides** Tier 2 (Escalation) problem identification, diagnosis and resolution + ... (MCSA-DT) Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional… more
- Leidos (Bethesda, MD)
- …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... of servers located in offsite data centers. + Provide Tier 3 operations support and be able...service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop… more
- Amentum (Camarillo, CA)
- …beyond that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and ... Amentum is seeking an **IT Support Technician** in **Camarillo, CA** to support... role + Demonstrated ability to troubleshoot and resolve desktop , network, or other IT issues + Good technical… more