• Tier 2 Help Desk

    CGI Technologies and Solutions, Inc. (San Antonio, TX)
    ** Tier 2 Help Desk Specialist - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
    CGI Technologies and Solutions, Inc. (08/21/25)
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  • Tier 2 - Help Desk

    PingWind INC (Cuba, NM)
    Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
    PingWind INC (07/01/25)
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  • Tier 1 & 2 Help Desk

    SAIC (Washington, DC)
    …with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository System… more
    SAIC (08/07/25)
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  • Help Desk Tier 2

    CACI International (Reston, VA)
    Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... mission objectives. CACI has an excellent opportunity for an experienced, self-directed **,** ** Help Desk Tier 2 Specialist, Journeyman** . This position… more
    CACI International (08/08/25)
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  • Help Desk Analyst - Tier II

    Robert Half Technology (Charlotte, NC)
    Description Overview: Robert Half is proactively recruiting Tier 2 Help Desk Analysts to join our IT talent pipeline. These contract opportunities will ... and escalation experience. Key Responsibilities: + Resolve escalated tickets beyond Tier 1 scope. + Provide support for workstation builds, software installations,… more
    Robert Half Technology (08/23/25)
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  • Help Desk Lead

    DRT Strategies, Inc. (Silver Spring, MD)
    …documentation. Require Experience: + Demonstrated experience providing Tier 1 and Tier 2 help desk support for complex, multi-queue environments, ... standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist...SLAs. + Manage ticket triage, escalation, and resolution for Tier 1 and Tier 2 more
    DRT Strategies, Inc. (08/09/25)
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  • Help Desk Specialist

    Athenix Solutions Group, LLC (Annapolis Junction, MD)
    …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
    Athenix Solutions Group, LLC (08/08/25)
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  • Help Desk Analyst II

    Robert Half Technology (Princeton, NJ)
    Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated ... -4 years of experience in IT support, with a focus on Tier 2 or advanced help desk responsibilities. * Proficient in Windows desktop operating systems,… more
    Robert Half Technology (08/28/25)
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  • Help Desk Analyst

    Robert Half Technology (Jacksonville, FL)
    Description We are seeking a Tier 2 Help Desk Analyst to join our growing IT support team. In this role, you'll be the escalation point for Tier 1 ... + years of IT support experience with at least 1 year in a Tier 2 or equivalent role. + Strong troubleshooting skills with Windows and/or macOS environments. +… more
    Robert Half Technology (08/26/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
    Kaizen Approach, Inc (08/08/25)
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