- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...implement process improvements. * Communicate effectively with the Momentum Tier 2 team, ensuring smooth handoffs of… more
- Chenega Corporation (Washington, DC)
- IT Helpdesk Technician III - VIP Support Analyst Washington, DC Join our Talent Network IT Helpdesk Technician III - VIP Support Analyst Washington, DC ... AV/IT setup for meetings and conferences + Coordinate with Tier III teams for escalated support + Maintain strict...Other duties as assigned Qualifications: + Bachelor's degree and 2 + years of relevant experience; or + Associate and… more
- TEKsystems (Coppell, TX)
- …YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of experience… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Oklahoma City, OK)
- …We are seeking a skilled and customer-focused Helpdesk Support Technician to provide Tier 1 and Tier 2 technical support to end-users. The ideal ... system accurately and thoroughly. Escalate unresolved issues to Tier 2 support or appropriate teams. ...Technology, Computer Science, or related field (or equivalent experience). 2 + years of experience in a helpdesk … more
- COOLSOFT (Conyers, GA)
- …questions, complaints, and/or providing information in a call center environment. * 2 + years experience performing as Helpdesk Technician with hands on ... MS Office SLAs Hardware Software Installation IT Help Desk Analyst (Jobs Requirement id 154615 Job title Analyst...technical assistance to both internal and external customers for tier one issues. This position requires handling a high… more
- MyFlorida (Tallahassee, FL)
- OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...or requests and escalates to Team Lead, Supervisor or Tier 2 / Tier 3 personnel as ... Requisition No: 857437 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 Salary:… more
- Elevance Health (Nashville, TN)
- **Cyber Security Analyst Senior** **Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while ... is granted as required by law. The **Cyber Security Analyst Senior** is responsible for managing the delivery of...services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** +… more
- Bright Horizons (Newton, MA)
- …__ _Support Activities_ + Respond to and resolve or escalate items received in the Tier 2 ticket queue or via incoming support calls, chat sessions and emails. ... as well external customers. Through a variety of means, the Senior Business Analyst will gather and document these requirements and serve as a communication bridge… more
- RTX Corporation (Great Falls, MT)
- …clearance is required day one with SCI eligibility.** **What You Will Do:** + Perform Tier 1 and 2 trouble analysis in an Enterprise IT environment. + Assist ... future of aerospace We are seeking an onsite **Network/Security Analyst ** to fulfill duties as part of a 24/7...to fulfill duties as part of a 24/7 operational helpdesk environment located on Malmstrom AFB in Great Falls,… more