- TEKsystems (West Bend, WI)
- …IT team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk , assisting with onboarding and ... Network Operations and User Administration. Key Responsibilities: + Respond to escalated helpdesk tickets and provide white-glove support to end users + Assist with… more
- Ferrotec USA (Livermore, CA)
- …of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg, HALO, IssueTrak, ConnectWise, ... lifecycle activities and asset tracking. . Monitor and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets.… more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and laptop issues ... Job Description Our customer is seeking an IT Specialist to float between Pearl Harbor/Camp Smith/Kaneohe Bay. This individual will be responsible for: -Assist… more
- HCA Healthcare (Richardson, TX)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- University of Pennsylvania (Philadelphia, PA)
- …requests into the various help channels (Slack, ticket request forms, etc.) and provide tier 1 support. + Manage the Slate Helpdesk Asana board and in ... work and play. Posted Job Title Temporary Slate Support Specialist - Penn Engineering Job Profile Title Temporary Employee...This role will be hybrid and should anticipate two ( 2 ) days in-office in Philadelphia on the University of… more
- TEKsystems (West Bend, WI)
- …+ Tier 2 Support: Handle escalated technical issues from the Tier 1 Helpdesk team, ensuring timely and effective resolution. + User Lifecycle Management: ... seamless IT operations. + Travel Requirements: Occasional travel to the Madison office (1- 2 times per month). Mileage is reimbursed, but drive time is not… more
- Prime Healthcare (Ontario, CA)
- …members to join our corporate team! #LI-KT1 Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier one IT support ... 300 outpatient locations in 14 states providing more than 2 .6 million patient visits annually. It is one of...help desk activities using a help desk software application 2 . Knowledge of E-Mail system fundamentals. 3. Understanding of… more
- Lockheed Martin (Moorestown, NJ)
- …focus on their mission with confidence\. **The Work** As a Windows System Administrator/ Tier 1 Helpdesk Specialist , you'll provide front\-line support ... in a secure environment\. **Who You Are** You bring Tier 1 helpdesk experience, with a strong...accredited college in related discipline and a minimum of 2 years of professional level experience or related Master's… more
- TEKsystems (New Haven, CT)
- …to start** Description This higher ed client is seeking a well rounded helpdesk specialist . 80-100% phone support. Teams supports 10,000-20,000 end users mostly ... and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves...tracking database on a daily basis Skills MAC, XP, Helpdesk Additional Skills & Qualifications must be presentable, customer… more
- L3Harris (San Antonio, TX)
- …Antonio Job Schedule: 5-40 M-F L3Harris is currently searching for a Network Specialist , Network/ Helpdesk Engineer for our San Antonio, TX site. The Network ... Specialist Engineer requires an active Top Secret Clearance with...+ Update troubleshooting Guide from lessons learned. + Provide Tier I/II engineering support to subscriber aircraft on live… more