• Tier 2 Service Desk Analyst…

    Insight Global (New York, NY)
    Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... 2nd level support. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is… more
    Insight Global (08/02/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (06/12/25)
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  • Tier 2 Technician

    CACI International (Sterling, VA)
    …to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple portfolios, ... Tier 2 Technician Job Category: Information... Tier 2 Technician Job Category: Information Technology Time Type:...to do:** Support end-user applications and work in a multi- tier service desk as well as work… more
    CACI International (08/22/25)
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  • Tier 2 Help Desk Specialist…

    CGI Technologies and Solutions, Inc. (San Antonio, TX)
    …Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk ... ** Tier 2 Help Desk Specialist -...with Tier 1 and Tier 2 support representatives to ensure seamless service ...service or technical support role, with at least 2 years in a Tier 2 more
    CGI Technologies and Solutions, Inc. (08/21/25)
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  • Customer Service Tier 2 Agent

    Eligo Energy, LLC (Chicago, IL)
    …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
    Eligo Energy, LLC (06/09/25)
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  • AV/Video Service Tech - Tier

    SKC Communication Products LLC (Dallas, TX)
    Tier I Service Technician + Provide customer service...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... problem resolution via phone, video, and email. + Make service calls to client locations to troubleshoot and resolve...SKC operates up to standards on a daily basis. Tier II-in addition to Tier I responsibilities… more
    SKC Communication Products LLC (08/28/25)
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  • Service Desk Tier 2

    Leidos (Norfolk, VA)
    …degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk. + Candidates with ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
    Leidos (08/30/25)
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  • Customer Service Engineer

    ProSphere Tek (North Chicago, IL)
    Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 users of ... Administration (BCMA) mobile carts and laptops. JALFHCC averages around 2 ,900 end user contacts per month for Service...Incident Management. + Create, update, maintain and review quarterly Tier 1 and Tier 2 more
    ProSphere Tek (08/28/25)
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  • Tier 2 IT Technician

    CACI International (Peterson AFB, CO)
    Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our… more
    CACI International (07/22/25)
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  • Network Operations Center- NOC Tier 1…

    CACI International (Washington, DC)
    Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
    CACI International (07/10/25)
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