• Tier 2 Service Desk

    Insight Global (New York, NY)
    Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years)… more
    Insight Global (07/27/25)
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  • Tier 2 Service Desk

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (06/12/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • Multi Function Information Systems Administrator…

    Lockheed Martin (Eglin AFB, FL)
    …position is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible ... complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system * Ensures proper hand...pool of current experienced candidates will be considered for Tier 2 Support staff\. As well, only… more
    Lockheed Martin (08/08/25)
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  • IT Business Partner

    ATS Automation (Souderton, PA)
    …of end-user device management, including technology selection and purchase, configuration, upgrades, and Tier 2 ( Service Desk ) support. Examples are: ... computer science, business intelligence or equivalent. Experience and Skills: + 2 -3+ years of related Service Desk , Desktop Support or End User Services… more
    ATS Automation (07/25/25)
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  • Help Desk Tier 2 Specialist,…

    CACI International (Reston, VA)
    Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... mission objectives. CACI has an excellent opportunity for an experienced, self-directed **,** **Help Desk Tier 2 Specialist, Journeyman** . This position is… more
    CACI International (08/08/25)
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  • Tier 1 & 2 Help Desk Support…

    SAIC (Washington, DC)
    …award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk...user + Log and track support tickets in the service desk system, ensuring accurate documentation of… more
    SAIC (08/07/25)
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  • Tier 2 Help Desk Technician

    Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
    Tier 2 Help Desk Technician...ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
    Davis-Ulmer Sprinkler Co. Inc. (07/29/25)
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  • Tier 2 - Help Desk

    PingWind INC (Cuba, NM)
    Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
    PingWind INC (07/01/25)
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  • Navilink Software Engineer II

    UNUM (Columbia, SC)
    …event, or target problem data, etc. during issue triage, ideation sessions, etc. + Serves as tier 2 service desk support for Navilink based investigation ... and advanced knowledge of impacts to downstream systems and integrations + Acts as a contributing leader during daily code review sessions providing insight and ensuring quality code is approved according to Unum's engineering excellence standards and best… more
    UNUM (08/01/25)
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